Rated 3.4 out of 5 by 31
Rated 1.0 out of 5.0 by Braines didn't work, but was instructive
So, I had a kwickset key cylinder that I borked the re-key proceedure on, I saw that this was cheaper than buying a new cylinder and as a property owner/landlord with a number of these locks I decided it might be worth having incase I borked the re-key proceedure again. Unfortunately this thing didn't really work for me. I followed and re-followed the directions annd it just wouldn't re-key the cylinder. BUT, the good news is that by looking inside and seeing what this device wanted to do, I was able to (very) carefully disassemble the lock cyinder and set the 'pins' (they're not really pins on these type of locks but the same concept) to a 'no key' position where I could then re-key from 'no key' to the new key I wanted. So, in the end it was a lot more fussy work to do than I wanted but I never would have gotten it done without this thing to see the proceedure.
July 21, 2015
Rated 3.0 out of 5.0 by RobMacF Needs the Tumbler removal tool
The tool works fine, but you really need to have the tumbler removal tool (see online videos) to easily remove the tumbler. There are two springs that hold the tumbler in place and without this tool, I broke one off trying to get it out.
February 25, 2015
Rated 1.0 out of 5.0 by Dee Doesn't work
Didn't work and almost messed up the lock. Get a locksmith to reset the lock.
October 1, 2015
Rated 1.0 out of 5.0 by bkfld Didn't work; returned
Didn't work. Returned to local store (online order); smooth and easy return is all I can say positively about this experience.
August 25, 2015
Rated 5.0 out of 5.0 by KPDWife Great money-saving tool!
Less than a year ago, we purchased a new home and replaced all the locks with the Kwik Set Smart Key system. The doorknobs and deadbolts are easy to install, and even easier to rekey. Unless, of course, you get in a hurry and don't have one reset properly (which I did). This tool helps fix your mistakes. It is also much less expensive than ordering online, where the least you will pay is $30.00. And even cheaper than calling out a locksmith. I would highly recommend the KwikSet Smart Key system.
August 7, 2010
Rated 3.0 out of 5.0 by Hagrinas You probably don't need this
I wholeheartedly recommend the Kwikset lock sets and the smartkey system allows you to rekey all the locks in your home by yourself in seconds. But you need to make sure to follow the steps and keep an extra key. If you don't have a key or the lock jams because you fouled up the rekey process, this item will do the trick.
However, I don't recommend it. The locksmith desk at Home Depot will already have one, and if you are going to the store you might as well take your cylinder or handle with you. They will do it for free for any customer and it's doubtful that they would even ask for a receipt since they are not charging you.
If you do it yourself, you need to remove the cylinder, which requires a special tool. If you call Kwikset and tell them that you need the cylinder removal tool, they will send you one for free. Another reviewer mentioned that Home Depot did not have this tool, but that's only partly true. They certainly have them for their own use, but probably don't have them for sale.
The bottom line is that Home Depot can cut keys, service locks (in case the customer wants the cylinder flipped on a new purchase) and when the cylinder is out, they can use this tool to fix your lock in seconds. So I recommend Home Depot as a place to get all of your locks and get them serviced. You will have the added comfort that they will know you are a customer when you need service.
July 3, 2012
Rated 4.0 out of 5.0 by JM Useful tool
I thought I was out of luck when my son rekeyed one of our deadbolts and 'lost' the key.
This got the lock back and worked perfectly.
The instructions could have been more helpful on the removal of the lock cylinder.
June 30, 2015
Rated 1.0 out of 5.0 by Geezer Too good to be true
The cradle worked once on a SmartKey deadbolt. Would not work on round knob SmartKey entry lock or a "lever" style SmartKey entry lock. Customer service was slow to understand, but eventually did promise a replacement. They are currently back ordered.
June 23, 2015