Rated 4.3 out of 5 by 55
Rated 1.0 out of 5.0 by rayrl Big Mistake
I have had to replace two of these within 4 years. Both handles had the exact same issue. The locking lever is completely jammed up. I can no longer lock the door. I contacted customer support and they were of no help.
September 15, 2016
Rated 1.0 out of 5.0 by Jed I'm so tired of cheap Chinese garbage.
It looks good and installed easily. But within 1 week the inside handle pulled off.
Seems like the handle is not tapped and the set screw has no positive hold on it.
It simply sits inside the hole drilled in the handle. If the set screw is tightened, the interference of the two is so miniscule that the handle will eventually pull off.
It is this way on both handles. A solution might have been as simple as a longer set screw. Or a second set screw with a tapped hole in the handle. Doesn't the manufacturer evaluate his design???? Sloppy design, Very Sloppy.
P.S. I tapped the handle with a 10-24 tap and added a set screw to make up for this design flaw.
September 27, 2015
Rated 1.0 out of 5.0 by DavidH Worst door handle imaginable
We purchased these doorknobs at Home Depot five years ago and they have been nothing but trouble. We had them installed by an excellent local builder. After about three years, they started to disassemble. We called the company and they explained how to use an Allen wrench to reattach the handle, but the fix is temporary. These are the kinds of door knobs you run into at a cheap cabin in the woods. Not really useful for day-to-day needs. All of our door knobs have failed now, not just a single one.
September 5, 2016
Rated 4.0 out of 5.0 by fig A good lock.
Installation instructions weren't the best, but their customer service was excellent.
September 20, 2016
Rated 5.0 out of 5.0 by Happy very satisfactory product
I have used the item before and am pleased with the product
September 14, 2016
Rated 5.0 out of 5.0 by Belle Husband installed installed quickly
Entry lever matched the ones we have in the rest of the house and my husband installed it quickly and it is working fine.
August 9, 2016
Rated 5.0 out of 5.0 by aggie83 Smooth, easy install,
In my new home, I have installed the Tustin door levers both inside and out. I really, REALLY, like how they are installed, with one lever off, the parts screwed together, then the cover over that. Older doorknobs drove me crazy trying to tighten them because the knob part was in the way of the screws!
These levers close cleanly and fully with a gentle push. There is no need to struggle to open the doors.
August 16, 2016
Rated 5.0 out of 5.0 by Alw Well made
Easy to install and very happy with the way it works.
August 23, 2016