Rated 3.3 out of 5Â by 79
Rated 1 out of 5Â by frustratedbuyer TERRIBLE PRODUCT! TERRIBLE SERVICE!
Bought this microwave in February. In May, exactly 100 days after purchase, the microwave went out. It was the main component. I called the 800 number for service and had someone out the next day to look at it (not the bad service part). They told me that it would be 1 and 1/2 weeks to get the parts. When I called the 800 number back, because this frustrated me, I was hung up on twice. They came to replace the parts 1 week later and the microwave still doesn't work so they took it with them. I now have to go who knows how long without a microwave and still no answers from the service company or LG. Save yourself the trouble and buy a different brand, I wish I would have!
June 1, 2012
Rated 1 out of 5Â by Mom1 Lasted 14 months
The microwave handle disintegrated after 14 months. LG reps said "too bad." LG parts said "Yes, that happens all the time. The handle is not heat resistant although it is made to go above the range." There is no other way to open the microwave and now the door has cracked also. They want money for a service call and a new handle and door!
September 25, 2012
Rated 5 out of 5Â by PrincessDi Love this microwave!
Love my new LG microwave, and it's great manufacturer warranty! The ONLY downside: the undermount light is only on/off. It would have been nice to have on/nightlight/worklight/off options.
September 2, 2014
Rated 4 out of 5Â by jackywags Very nice
Overall, I really like this microwave. It looks far more expensive than it actually is and it's really easy to use. My only two complaints are that the door is loud when opening/closing and the fan is really loud, too. Of course, we had a GE Profile which was great, but it died after only 5 years and it cost upwards of $800.00. For the value, I will take this microwave with its loud fan and door any time over the GE Profile. Who knows, it may last longer too and if it doesn't who cares; it only cost $200 bucks.
June 15, 2012
Rated 1 out of 5Â by Samye Handle broke after 7 months
Handle could not withstand heat from stove even though it is built for above the range. Replacement door was on back order so LG is giving me a full refund since it is still under 1 year warranty.
January 4, 2013