Rated 3.8 out of 5 by 508
Rated 1.0 out of 5.0 by Vienna Do NOT buy LG appliances
I bought kitchen appliances less than two years ago. The previous appliances (GE) I had worked just fine but I wanted an upgrade. I like how LG items looked and I bought fridge, gas range, dishwasher and over-the-range microwave. Few weeks ago the microwave handle broke off. I contacted LG since the manufacturers warranty expired after a year of the purchase and after observing that the plastic that attaches the handle and operates the opening mechanism looks cheap and weak. The kindly responded that they can't do anything but I can vent out my dissatisfaction at their VOC (Voice Of Customer). So basically Im stuck with a microwave that can't open but looks 'nice'.
If you want quality for your money, do NOT buy LG!
June 16, 2016
Rated 1.0 out of 5.0 by Chris Really disappointed.
I like the way the unit looks. However, I have spent more on service labor than I have on the original purchase price. Replace entire unit once (warrantee so no cost to me other than inconvenience). Two additional service calls due to power issues. Both times the technician pre-ordered parts to be drop shipped to my home before he even looked at the unit. That tells me it is a systemic issue with the product. I recommend staying away from LG Microwave. Also, LG service does a very poor job of coordinating and scheduling. Technicians have latitude to change dates and times without even informing anyone. Customer has to check website or call in (often after waiting for 4 hour no-show) to get an update.
September 15, 2016
Rated 5.0 out of 5.0 by Kristy151 Great microwave & great deal!
We have to buy a new over-the-range microwave for our rental house. The new tenants love it. We got a very good purchase price and it was easy enough to install ourselves.
September 27, 2016
Rated 4.0 out of 5.0 by pat111 good product, not so good customer service
Microwave is good. But it did not come with a mounting plate that is critical piece for installing it over the counter. Called the same home depot store, they said they dont have one. I had to order it online for an additional expense.
August 30, 2016
Rated 1.0 out of 5.0 by shine WORST Microwave I've Ever Purchased - Deserves 0 Stars
Purchased this microwave 1 1/2 yrs ago and it has had to be repaired every 6 months. 1st time it was covered, but not the next 2 times and it's been the same problem each time, obviously defective. All of a sudden it just stops heating whatever you put inside of it. Repairman comes, replaces a part and 6 months later, same problem. Should have just purchased a new one since it costs as much to repair. Contacted customer service, but LG does not stand behind their products.
Will NEVER purchase an LG microwave again!!
August 21, 2016
Rated 5.0 out of 5.0 by Stewdog LG stainless microwave
Seems to be another quality product from LG. Just installed yesterday. I like the big touch pad and clean lines. Simple operation
August 2, 2016
Rated 4.0 out of 5.0 by Rico Microwave
Aside from the door requiring an additional inch of space if adjcent to wall or cabinet microwave is good
July 19, 2016
Rated 5.0 out of 5.0 by Mick Pleased with this Microwave Oven
We purchased this Microwave Vent a Hood for a remodel in September 2015 and so far we are very pleased with it. It looks nice and works well. Easy to program. So far so good on this one.
October 29, 2015