Rated 3.9 out of 5 by 374
Rated 5.0 out of 5.0 by HillsKitchenRedo Very nice looking microwave! Gets the job done in record time.
Overall, this is a great microwave. It has some really nice features for a family on the go, like the Kids Meal for Mac & Cheese, Chicken Nuggets, and Hotdogs. I wish the screen was bigger, as it's hard to read the scrolling words...they seem to be at the bottom of the screen, which blocks the lower half of the letters. This may in part be due to the height of the installation, but this was not an issue with previous microwave. It would also be nice if the keypad was lit at night. Hard to turn on the Light , when the button is not lit. Also, the instruction booklet is inadequate in explaining all the functions, and cooking capability. Wish there was a cookbook.
February 8, 2014
Rated 1.0 out of 5.0 by geforcestep2 Unit failed. Uninstalled it and had it repaired.
I can't believe we are going to do a second install on this microwave (in different kitchen). The 1st time we installed it, we agreed, "Never do that again!" Unfortunately the microwave stopped heating after very little use. Out of warranty but the cost of the magnetron (part only) was covered. Failure of magnetron and diode.
May 23, 2016
Rated 4.0 out of 5.0 by harmar Basic Microwave.
This is a basic microwave. It looks very fine and works. That was all I really wanted. The button pad and selections it offers could be better. I don't care about special buttons for things like mac & cheese, hotdog, chicken nuggets. I would have preferred a "1-minute" or "2-minute", etc. buttons. It has more odd preferences when you hit the defrost button. I am figuring out how to by pass these and just use my own timing.
The light undeneath over the stove is dim. I may be able to fix that when the bulbs are replaced.
I bought this mainly because I wanted it to match my other LG appliances.
December 9, 2012
Rated 1.0 out of 5.0 by eman5 Not meant for cabinets deeper than 13"
Bought the display model from the store. Saw how they had it mounted. Installed it following the installation instructions. key pad was scratched, top of frame slightly bumped in, door not aligned. Called LG had service come out 6x's in 3 months. 1st-to assess- & I stated moisture came out of top vent grille when warming foods not during cook top use & was damaging cherry wood cabinet finish, 2nd replaced door & front top panel-ordered control panel & said that should fix the door alignment & that microwave was mounted 1/4" too low needed to be flush with the top cabinet. took microwave down remounted according to service guy , 3rd service call: control panel was damaged needed to reorder. Still had moisture coming out when heating/using the microwave. 4th service call: replaced control panel, two days later realized bottom lights no longer worked, 5th service call: new service co came out to assess & yes faulty control panel need to re-order, still have moisture during heating -thought the vent grille was blocked from top cabinet. our Cabinets are 14" deep microwave sticks out 16" from back of wall. Nowhere in the "Installation Instructions" does it state the maximum depth of the cabinet. Pg 4 shows cabinet opening width to be 30" & a 30" min clearance from bottom of cabinet to cooking surface or countertop before installation. It shows a drawing of a cabinet depth but failed to write a dimension!!!!. Last service call #6 came out to fix faulty control panel. all is working but still wet cabinet. Several hours of service calls & waiting for the time window 8-noon, or noon-4:00, hours of phone calls to LG all the way up to "Executive Services" for them to tell me it was an installation issue not that the microwave wasn't functioning correctly. I feel if the "Installation Instruction Manual " stated not to use in cabinets deeper than 13" none of this would be written about. On my way to return microwave to Home Depot & not to purchase another LG top vent grille microwave for this home. Note: not many microwaves out there have a front facing vent grille. Hope this saves someone time & frustration. LG was good about getting the service guys out to the home, feel that the first service guy should have said something right away, or LG knowing that if a cabinet is deeper than 13" this style microwave isn't recommended.
January 14, 2015
Rated 3.0 out of 5.0 by YoYo Disappointed that scratch was not addressed at installation
The actual product and installation was as expected; however we are very disappointed that the installers did not address the scratch above the door. Please let us know how to proceed with obtaining a new product that does not have a scratch.
July 15, 2014
Rated 5.0 out of 5.0 by Andrew Impressive appliance!
I am very impressed with this microwave. Along with the other LG appliances (Fridge, Electric Range, Dishwasher, Washer/Dryer), my house is very stylish. It puts a smile on my face seeing the kitchen appliances uniform and all stainless steel. As silly as it sounds, it brightens my day! This device is aesthetically pleasing and does its job very nicely. Highly recommended!
April 15, 2013
Rated 5.0 out of 5.0 by jcoates nice addition to our appliances
Great look easy to operate. This was also easy to install not to mention the stainless steel look is not covered up with black coloring. (Like some models)
July 2, 2013
Rated 5.0 out of 5.0 by COFarrell Sleek and quiet
We are so pleased with this microwave. Very attractive in the kitchen. There are so many 'tricks' and special custom functions we haven't learned yet (need to read more of the manual) but those we do know of are very nice. The "soften" and "melt" functions are handy. It's also very quiet; our refrigerator running is louder than this micro.
August 31, 2011