Rated 3.6 out of 5 by 661
Rated 4.0 out of 5.0 by Bobert Great for the price, but . . .
Purchased 9/9 in Florida and can't be happier with purchase thus far.
The upside: Portable AC being used on screened porch with vinyl windows - 12 x 20 porch with 10' ceiling. First thing I did was plug it in without connecting exhaust hose to determine if unit was too loud or acceptable. Sorry for those saying it's too loud, but it's actually very quiet compared to my central AC unit and a box fan. Exhaust hose installation was fairly easy considering my vertical windows are 58" tall. Installation accessories covered 54" so open area at top was covered with white duct tape which blends in nicely with window frame. Unit cools room extremely fast considering humidity here 95 early AM and temp 80 by 9:00 am. By late morning room is very comfortable.
The downside: water drain plug is very low and unit does not include drain hose. To drain collected water you must unplug unit (not convenient for us), disengage exhaust hose and move to outside door or other convenient place to drain water and then move back to original location, reconnect exhaust hose and electrical plug. Not very convenient. Trying to find appropriate drain hose and connections not easy or convenient. Have given Ace Hardware a challenge, but methinks LG should provide appropriate lower drain hose and connections.
Overall, I recommend this unit other than notes stated above.
September 12, 2016
Rated 4.0 out of 5.0 by Ro Good Enough
I bought this portable air conditioner because my apartment complex doesn't allow outside-the-window air conditioners. I felt the price was very reasonable. The way that my apartment is designed, I had to install the AC in the kitchen window to cool down my living room. This wasn't a problem with the venting hose provided and I liked that I could wheel the AC to face my living room. (My con with the venting hose is that it pops out of the diffuser too easily, so I had to tape it together). The rest of the installation went smoothly. This AC cools down the room quickly, but it is a bit loud.
June 30, 2016
Rated 4.0 out of 5.0 by soulssong Good air conditioner - loud though
This is a nice air conditioner. I purchased it for my bedroom, where I did not want a window AC. I insulated the exhaust vent and wrapped it in black material so it isn't obvious.
Pros: This unit has a nice looking design, is compact, easy to install, efficient, I live in Colorado so we it's mostly dry heat and I don't have to empty the water out of this unit often. We have another brand AC in another area of the house we have to drain daily. Easy to program. I like that it has a remote.
Cons: The fan is very loud and the low speed is not much different than the high speed. This may be a con for some.. it makes a noise when you turn it on, off and change any setting. Doesn't come with a drain tube. You're expected to purchase one yourself.
July 24, 2016
Rated 1.0 out of 5.0 by MSO Don't But!
My third air conditioner has failed again! The compressor stops running before the room is cooled. I purchased the 10,000 BTU to ensure a cool room, the 8,000 would have been fine. In reading reviews online, I see that a lot of people have experienced the same thing. Apparently not filled or leaking cooling fluid is the cause. I bought this to replace an older LG that worked great for about four years. After three LG air conditioners, I will try a different brand. Frustrating, but happy that Home Depot has replaced each unit. I will be returning this on today!
September 3, 2016
Rated 1.0 out of 5.0 by biggestc not portable
this product is not portable as described. it must vent from a window which makes it unable to move from room to room. I will be returning it.
April 20, 2016
Rated 1.0 out of 5.0 by YoYo disappointed
ordered on line picked up at store. Got product home followed instructions and compressor would not turn on. Instructions said not to return but to call LG. Explained problem on phone and should have been told to take back to store. Three days later a tech came out supposed to be there between 8 & 12 finally got there at 1:30. Walked upstairs turned it on was there 5 minutes and came down said it wasn't fixable. Read other reviews and this was a recurring problem. He should have brought a replacement unit. Had to take back to Home depot. Return department was great even gave me $50 dollars credit toward a better model if I wanted one. All they had in stock was other LG models. Home Depot was nice enough to send me a $50 dollar gift card for my bad experience with LG. Home Depot Yea-LG nay. Ready to throw my phone out.
August 17, 2016
Rated 2.0 out of 5.0 by Kate66 TOO LOUD
Really tried to like this unit because the price and quality overall are great. It was super easy to install, but holy cow, this thing is LOUD!! I have to turn the TV up to 70 to hear it over the lower setting. As other people have said, low and high speed are practically the same. There is no way this is 55 dBA - closer to 70 (think a vacuum cleaner, but if it was more of a white noise sound). I am partially deaf in one ear, and I still could not sleep with this on. Unfortunately, it's going back.
August 30, 2016
Rated 1.0 out of 5.0 by njbrown Broken Compressor after 1 year
Worked perfectly for 1 year then compressors stopped working 14 months after purchase. We live in New Jersey so actual usage was approximately 5 months. Unit was used occasionally, not continuously. Phoned LG customer service, they said out of warranty nothing they can do.
That makes this a one season $320 dollar purchase.
August 21, 2016