Rated 3.0 out of 5 by 225
Rated 1.0 out of 5.0 by vidaonhao not cool!!
I got this one used for 2 summers . maybe 7 days/summer. not very hot in Canada.now try to use it.....not work! Sad!!
June 5, 2016
Rated 1.0 out of 5.0 by Ralphyralph No good
Its always saying water full, I get tired of draining the water after every 30 min.
May 31, 2016
Rated 4.0 out of 5.0 by Aloha LP1311BXR recent purchase
Read the reviews but friends have had one for a year and said it cools and is quiet. I have a five year old GE that works great--needed another and thought I'd give it a try. Sad to read that LG didn't provide more customer support-hard to believe with Twitter being a text away but happy I bought it at Home Depot. Mahalo.
August 3, 2013
Rated 4.0 out of 5.0 by Verified Reviewer Nice except of a couple of things
The unit weighs around 65 pounds.. If you have a sliding window the hight of the window kit would come about 42 inches.. be ready to use plenty of foam and duct tape.. From my experience, none of these things are designed to fit the window perfectly.. you'll have to improvise a lot.. You can try and get an extension for your window kit if the 42" dont work for you..
LG claims that in the "cool" mode the unit throws the collected water back into the air through their drain evaporation technology.. Unfortunately thats not true.. My unit throws a "water full" alert every 2 - 3 hours in "Cool" mode and the unit automatically switches to fan mode after that.. LG admits "Dry" mode collects water and advices the user to be ready to drain every few hours.. Bottom line.. either mode, Your Unit collects water..
However i have found a work around(Which I'll discuss later in this review)..
The unit is pretty powerful and cools a 350 Sq.ft. room in a couple of minutes.. I'm impressed.. Its relatively very silent.. Auto Swing feature cools the air uniformly top to bottom.. 3 sequential fan speeds.. 4 modes Cool; Dry;Fan and Energy Saver.. Your DRY mode dehumidifies your room.. It has a timer and a bright white LED display that shows only and only the required set temperature. Dont expect to see your current room temperature.. there is no such setting on this unit.
Here is the work around I mentioned earlier on the drain tank and I have to say this has made my life much easier.. it might cost you 5 or 6 bucks.. Dont forget to checkout the pictures I have uploaded below.. Pictures should make more sense..
remove the drain plug and connect a 1/2 inch female elbow pipe (threaded on one end) which goes on to the drain outlet on the unit and connect the barbed end to a PVC tubing.. you can get both of these at home depot.. Look for Toro Funny Pipe 1/2 in. Female Elbow
Watts 3/8 in. O.D. x 1/4 in. I.D. x 20 ft. PVC Tubing
make sure both the ends of Toro Funny pipe fit perfectly with your unit and PVC tube.. drain the water into a tumbler from an elevated position(Unless you want to drill holes to drain water outside).. This worked well for me.. I'm not worried about the collection tank getting full anymore..
This could have been a 5 starred review but now you know why a 4.. Well its actually a 3.5.
May 6, 2011
Rated 5.0 out of 5.0 by FruGAL Compressor has 5 year warranty
For those of you complaining that the compressor has died and that the warranty is only for one year. If you read the manual properly, it clearly states that they warrant the compressor for 5 years. Give LG a call
September 6, 2015
Rated 1.0 out of 5.0 by LGDisappointsMe LG Blows Hot Air
I see I'm not the only reviewer in June 2015 whose LG is blowing hot air only. Just like the others, we purchased this in 2013 (only two years ago), and now it will not cool at all.
We turned this on during the first warm day in spring, and it runs, but only hot / room temperature air comes out. The filters are clean, and again this is only two years old. Service person said it's lost freon, but I think the compressor isn't even engaging.
Oh by the way, before I realized this was a total LEMON, I bought a smaller LG portable unit at Home Depot, took it out and it wouldn't even turn on (totally broken). At least I was able to return that one same day thanks to HD's return policy.
But two years is totally unacceptable lifetime for a $488 air conditioner from a brand that I believed to be as credible as LG.
So, not only will I never ever ever buy another LG air conditioner, but I was thinking of buying an LG G4 phone, and that's not happening now either.
Goodbye, LG. I was a too short 2 years.
June 21, 2015
Rated 4.0 out of 5.0 by stevefromtheburbs Still working, seems like a great unit
We are moving into season 3 with this unit, and it is still working. The little oscillating flapper has since broken, but I would have expected this with as much use as it gets. I just prop it open and the cold air flows. We use this mostly in our air conditioned house, to super cool the bedroom at night (down to 60-62 degrees). We also had an occasion to use this when our heat pump broke in summer and it was able to keep the upstairs fairly cool while the smaller LG9000btu unit was keeping the downstairs fairly cool. These are life savers for sleeping in the summer, but have even used through the winters when the nights got warm a few times.
February 15, 2014
Rated 1.0 out of 5.0 by Peter This model should be recalled!
Bought this model in May of 2011. It worked for 4 months then died. The contract technician indicated the unit needed a compressor part. Took about 1 month to get the part and setup another service call. Went to use it this June and it had the same problem as before...no cooling. Called LG service last week and they may extend the warranty by one month to cover this repair. If I can't get this fixed under warranty, I'm returning it!
FYI, I also have one of the smaller LG portable units and it works well. Another major issue with these A/C are too noisy to be used in bedrooms. I wish HD would publish the acoustic noise level for these units.
June 25, 2012