Rated 4.2 out of 5 by 79
Rated 2.0 out of 5.0 by Junglebook Beaware of Wate dispenser
Had this refrigerator for last 18 months. Lots of space as pother mentioned and looks good too.
For last couple of months, water dispnese leaks after water is dispensed. It dispneses 4-5 drops even after glass has been removed and its very annoying as bottom tray is all wet and eventually develops white marks due to water composition.
Vegetable Tray (large rectangular one) broke yesterday. Poor quality.
Talked to LG on both above points and they won't buzz. Poooooooooooor customer Service.
No more LG Products
February 26, 2012
Rated 1.0 out of 5.0 by Macchick Life's NOT Good
Bought in 2010. 2.5 years later the ice stops making and freezer stops freezing. Replaced the circuit board TWICE nope that wasn't the fix. I got a lemon. Was told that I would get a NEW fridge...well.. been back and forth faxing and calling for 2 weeks (horrible customer service). I Finally got a hold of someone and they said I'm not getting a Fridge but they would give me a "buyback". It's just so frustrating the junk they make today and charge so much for... the "buyback" was only 2/3 of what I paid. I will never buy LG again!!!!
June 21, 2013
Rated 1.0 out of 5.0 by VeryDisappointedCustomer It looks great! but it doesn't last long!
4 door french door that I paid top dollars dies after 3 years. I'm wainting for a replacement under extended warranty. But frankly, if I had a choice, I wouldn't want LG refrigerator again. I had it enough! I'm living without refrigerator for more than 3 wweks in this hot weather!
LG's customer service is horrible! They dispatched a technician 4 days after my reportation. I had 3 visitations from a technician during 3 weeks time period. Finally diagnosed that the refrigerator is not fixable. All those times, I had to reschedule my self from my jobs to accomodate their schedule. Guess what! This was not the first tine that the frigerator had problems. It was a nightmare!. I submitted proof of purchase 3times....as they requested. But this morning, they are still requesting for the document. I'm running out of my patience.!!!
June 27, 2013
Rated 1.0 out of 5.0 by KC11 Do not purchase LG products.
I purchased this refrigerator on 12/12/12 and it was d.o.a. The only LG certified repair company has no parts on hand for LG products and had to order part from California which required a week to receive. The new circuit board blew within 1 day, they reordered again and got the wrong part, and we were advised that the icemaker might have a short in it also. It is now 1/5/13 and still no fridge.
January 3, 2013
Rated 3.0 out of 5.0 by wigs Don't buy if you use a lot of ice
I am a little disappointed in this appliance. We are a family of 5. We all love the crushed ice but everyday we have to use our backup bag of ice stored in the freezer. It doesn't matter if you use cubed or crushed you still run out by the end of the evening. As for storage it says 2 storage trays for Gallons in the door however you can really only use 1 the other you won't be able to take a gallon of milk out or a pitcher of kool-aid. We had to take out the top shelf in order to fit our Kool-aid and ice tea 2 gallon pitchers. The door storage sucks in my opinion. If you have a big family and think this fridge is going to hold all your needs..........it won't unless you like piling things on top of each other and moving stuff around eveytime you need to access things. I liked our old fridge better we literally had to turn off our ice maker at times (thats how much it produced) and the storage seemed more functional. The stainless also smudges QUICKLY. Not really the impressed and would return if I could.
July 10, 2012
Rated 5.0 out of 5.0 by CoolLady2 Beautiful, Structure, Function, Utility
I considered this purchase very carefully and did much research including how to analyze some of the not so great reviews from other consumers. Overall, the majority of people seemed to like this model and my personal research supported that. The LG refrigerator/freezer is designed not only to deliver design/form but also function. I have had no experience yet that is contrary to a superior rating. Be prepared to organize your food storage differently if this is the first french door model you will own. Once you get past what you are used to doing and can apply it to your new refrigerator/freezer, the rest is easy. I love the interior lighting, the adjustable shelves, varied temperature controls for refigerator drawer/food bin spaces, and the two-drawer bottom freezer. The ice maker is great, works well , and produces plenty of ice if you follow the instructions. Best advice is to read your manual so you learn how this product works instead of how you think it should work. Bottom line, this is a terrific product and I would recommend it to all who are in the market for this model type. Great purchase!
April 24, 2012
Rated 5.0 out of 5.0 by Jerseygram my new love
We have had this refrigerator about a month - the last purchase in our project of replacing all our former bisque appliances. It is beautiful - and so quiet - you can't hear a thing. Set up was simple - it came rapped in plastic from head to toe. When you open the doors the lighting is heavenly. Once you get used to utilizing all the nooks and crannies you will love it. On the down side the water stream small - reminds me of a dental sink - the ice maker storage is great for us but may not be for a larger family - we use the ice storage bin (top freezer drawer) for food storage. It took a little while to get used to having to open both doors to find what you are looking for (after having a side by side for the past 10 years). The overall depth appears to be greater than our former refrigerator as it apears to stick out further in the space. Everyone is in awe when they walk into our kitchen - it is certainly a beauty. Once again - we researched every appliance purchase and ended up with all LG products - and we have had no issues - the reviews are polarized - buy what you like and take the extended warranty. LG has followed up each purchase with emails and product information.
September 5, 2012
Rated 2.0 out of 5.0 by Harv No ice
If you want only 3 glasses of ice a day then it is a good one. If not forget it. Ice maker has been replaced after 2 weeks of service when it completely stopped working. Service man said it was a normal replacement item.
LG says have service man check it and service man says that is all it makes. My suggestion is buy 2 bags of ice a week if you want ice.
August 26, 2011