Rated 4.3 out of 5 by 420
Rated 4.0 out of 5.0 by Tiff I would recommend this washer
I needed a new washer when my old one broke. This washer is quiet and gets clothes clean. I think the quality is good. It's bigger then my old washer. I can fit a large load of laundry in. The design is interesting because the buttons are in the front portion of washer. I like this feature. It's easy to clean the surface of washer.
The cycles are a bit long and its a little hard for me to reach the bottom of the basin to retrieve clothes. I'm 5'6". But overall I'm glad I purchased this washer and would buy it again if I could do it all over.
January 7, 2014
Rated 1.0 out of 5.0 by UnhappyCustomer EXTREMELY disappointed!
When our Kenmore front loader finally started giving out after around 13 years, we started shopping for a replacement. Our laundry room is old and space is very limited, which ruled out many washers simply based on the available space. We finally came across this one and reluctantly decided to go back to a top loader (with the consolation that at least was a High Efficiency model). I'm sad to say that we have been EXTREMELY disappointed!
We live in California where we are dealing with severe drought. Water efficiency is a major concern for us. Based on the information we had read about this machine, it sounded like ti would be very efficient. Unfortunately, that "efficiency" has come at a cost. As others have pointed out, sometimes the clothes on the top hardly get wet, much less moved around very much. From the beginning we consistently found residue on the clothing when we removed the laundry to hang out on the line: The residue varies, sometimes pale, almost waxy looking streaks and clumps, sometimes darker. I switched from the He powdered laundry detergent I had used for years with our Kenmore without any issues and found a He liquid to use. No change, we're still getting residue. I've taken to having to hand-rinse numerous articles of clothing after each watch and wring them out before I hang them out on the line. You should see the water in the bucket after I'm done: cloudy and murky beyond belief. My husband is experiencing skin irritation and itching where elastic in his underwear touches his skin—he thinks it's because of the laundry residue left behind. Needless to say, the actual cleaning of the clothing is sub-par. If you can even refer to it as "cleaning." When there's that much residue left behind, you know that there's dirt left behind as well. This is a huge disappointment since we like the features on the washer and the fact that it fits in the space we have available. But frankly, I wish we'd simply spent the money to have our Kenmore repaired. Our 13-year-old front loader did a much better job on laundry than this modern LG washer—and it used a lot less water too.
September 3, 2015
Rated 1.0 out of 5.0 by ellyisland awful machine!
This machine is absolutely horrible. When it fills with water, even when using the Water Plus feature, the water doesn't actually immerse all the clothes in the water. It doesn't even get some of the clothes wet! After washing a load, some clothes are completely dry. We attached a garden hose to the washtub in the laundry room and have to fill the machine manually with water before running the load. I'm not making this up. This is not what we had in mind when we bought the "new" washing machine technology. LG should not sell such a horrible piece of equipment. This is our first LG product. This might be our last LG product.
September 2, 2015
Rated 5.0 out of 5.0 by SAHMinPA Great HE Top Loader - Quiet!!
Love my new LG washer! We replaced an eight year old Kenmore HE2t which was starting to throw error codes, and not draining correctly. When the front seal ripped, I was done!!
Our old washer was crazy loud - this LG is so quiet I don't even notice it's running. Plus my boys love the the little melody it plays when it finishes.
It has delay wash - very useful when your trying to time your day around school and work.
I've had no problem with the load sizes or clothing not wringing out during the spin cycle. These were problems other people had noted in reviews. My clothes are almost dry when they come out of the washer.
Overall a great machine!
March 13, 2014
Rated 1.0 out of 5.0 by Haily Nothing but a bad experience...
I bought this washer a little over a year ago and chose not to purchase the extended warranty! What a MISTAKE!!! Every single time I do a load of white laundry, something comes out more stained than when it went in. Oftentimes it happens to be one of my favorite pair of white pants. I have had to take them to my parents house and bleach them in order to get the stains out that were not there when I put them in my washer! It looks like I tossed them in with a load of mud! This happens to my dark clothes too and I have had to redo several loads! My fiancées work clothes get washed in this machine but they are by no means that bad, and again, my parents washer (not the same brand) handle them just fine! I have done tub clean cycles after each load and nothing has solved my problem! It is not my detergent either, as I have tried a few different brands!! I am so incredibly disappointed in this washer! And to think, I waited three years to get our own!! I would rather be toting myself back and forth to the laundromat again than ruin all my good clothes!!!
September 22, 2015
Rated 5.0 out of 5.0 by Tete Awesome Purchase
The Lg washing machine is one of the best I've ever experienced and it's so easy to work without even having to turn to the manual. Being able to watch the clothes wash through the machine is pretty cool as well. It gets my clothing washed in a timely manner which works out for me every time ! So glad I purchased this particular item !!!!
July 1, 2014
Rated 4.0 out of 5.0 by Paul It's a washer...
After owning the washer for a few months, I would have to say it is a good machine. My only complaint is the make you buy metal washer hoses with it. If you have plastic plumbing like I do, the cables don't fit. Luckily the installation guys had ones that did.
August 14, 2014
Rated 2.0 out of 5.0 by cherie Oops!
I purchased this machine for several reasons. The first was because the last machine also a LG was the washer from heaven, unfortunately that front loading machine was too large for the space in my new home. So back to the stores to find a HE LG washer that would fit the smaller space. Purchased this top loading LG in Feb 2014 and have been very pleased with it until the drum fell to the bottom of the washer earlier today. We are a two person household so over use is not an issue. Called LG and spoke to a very nice young man today. Found out if they approve the copy of my sale invoice, they because it has been over a year will most probably pay for the parts ie. the drum, but not the labor to fix it. Maybe I'm missing something here it's just 19 months from payment and even less time since, I had to order and wait for delivery. Since when is the life span of a washer, a high quality and highly rated one barely 18 months. I'm hoping that LG comes through and takes care of this so I can continue to invest in their products and believe that customer satisfaction is important to them. My 2 star rating is not because of the performance which until the drum dropped was very good but because of the reliability issue and the anticipation of a very large bill from the repairman.
September 9, 2015