Rated 4.5 out of 5Â by 426
Rated 1.0 out of 5.0Â by Riveraq Worst product ever
I have had this fridge for 2.5 years now, so I have some experience with it. If you live in a humid environment, DO NOT BUY this product; actually, do not buy this product, period. Within the first six months the fridge started making a loud noise. We called LG and they told us to disconnect the unit for 8 hours. We did as we were told and the problem was solved for couple of months. After a couple of months, it did it again. We called once again and LG sent a technician that dissembled the freezer section and there it was, a big chunk of ice. He used a blower to melt the ice and told us that (in his opinion) the element defrost was poorly designed. The noise is caused by ice freezing on the fan and causing an unbalanced condition. Guess what? Couple of months later it did it again. At this point, knowing what the problem was, I just opened the freezer door and let the ice melt until the noise was gone. I have been doing that for 2.5 years now every couple of months. The latest news is that the unit stopped working all together, dead, not cooling at all. It turns out that a tubing from the compressor's discharge, that is used to evaporate the defrosted water, corroded and burst, causing the unit to lose all the refrigerant. This tubing is submerged in water almost all the time, who in their right mind uses any other tubing system that is not copper? The technician that serviced the unit simply cut that tubing completely and replaced it with a copper tubing system. We paid $3,100.00 for this unit, it's supposed to be a high end product and it is not. Stay away from LG. I gave it 1 start because I could not give a negative.
January 19, 2015
Rated 5.0 out of 5.0Â by PD712 Love the space/organization
Installed 9/30/12. We love the layout and space within the refrigerator and freezer. Previously we had a side by side. Some have complained about the amount of ice produced. We've had no problem with that. What we did have a problem with is the ice melting and refreezing into a clump. This has been fixed promptly under warranty (they had to replace the circuit board). The repair people told me this is a known issue with the refrigerators. I had seen that others had made similar comments about this item but hoped LG had fixed it by now if they are aware of it. Apparently not! Overall we are very happy with this purchase.
January 3, 2013
Rated 5.0 out of 5.0Â by Richard Nothing Not To Like
I read all the negative reviews abou LG but took them for what they were/ Most were for older models and usually the reviews were written by angry purchasers. I though of all of the thousands who purchased LG and did well but did not do a review. I thought I should add something positive here. Forget the size as it is great but the fridge is awesome for the quietness, superior lighting, layout and right-on temperature control. Set 35 and you get 35 by a good thermometer placed inside. I had an older thermometer by Taylor that read 5 degrees too low. New one was right on. Ice maker is slow but if you build up a supply and put it in the bin in the freezer you can easily stay ahead of the need. It works great but is not super fast. A good trade-off for having it small and in the door. I checked out everything up to $3500.00 and this seemed to offer what I was looking for and the linear compressor is so very quiet. Dual evaporators help keep the fridge separate from the freezer and I believe for now only Samsung and LG offer this feature. Worth having and the water filter is first class and easy to change as well as the air filter which most others do not have.
Another major consumer appliance retailer is also using LG under their own name and if the brand was so flawed they woud drop it and go to another manufacturer. Sure there are lemons in each and every brand but for under 2500 you could never go wrong with this one and with a 10 year warranty on the compressor it is even better. Take a look at it. We use it for only two people and keep it fairly full but for a family I wish I had this one when there were 5 of us! Love this one!
I have not one complaint and think this was a great purchase. Just love opening the doors and looking at 32 LEDs lighting up everything and it is al cold.
August 10, 2011
Rated 5.0 out of 5.0Â by Maggie Love all the room
We replaced my 18 year old fridge with this one and are very happy with this model. The only down side is that my old one made twice as much ice. We entertain a lot so I would definitely "bag" some ice beforehand an stick in the freezer. Other than that, everything is at your fingertips. love it!
April 4, 2012
Rated 5.0 out of 5.0Â by Bilgerat The Cadillac of Refrigerators
We have had this Refrige. for over a month and still have found nothing to complain about. The ice maker works great but could freeze a little more cubes but the company had the foresight to supply a storage pan in the freezer compartment for storage. We still have not been able to use all the storage space which is huge not only in the refer but in the freezer as well. We have nothing but good to say about all the features this refrigerator has.
June 26, 2012