Rated 4.1 out of 5 by 184
Rated 1.0 out of 5.0 by lande DO NOT BUY!!!!
We ordered this product on a Saturday and it was delivered with no problems on a Wednesday. The ice maker was not working. We called LG to get a service technician. After my husband took off work, he came and "fixed" the ice maker. Within 24 hours it was STILL not working. We called back the next Saturday and they could not send anyone until Monday (another day to take off work). So it has been a week and STILL no ice (which was the main reason we bought a new unit.) LG customer service was NOT helpful at all. Basically nothing to do except wait until Monday or return to the store. Home Depot is not the problem- it is LG. I will NEVER buy LG again.
January 16, 2016
Rated 5.0 out of 5.0 by Bommer561 A year in, Very Happy
We have had this fridge for a a little over a year now, still working like day one! Food stays fresh much longer, does not take nearly as long to cool new things (putting warm soda in). Alot of space, the freezer on our old one was full and didn't even fill this one half way. Couldn't be happier with our decision. We had to take a cabinet down to get this to fit, Cabinet had to be slimmed down. But we knew this going in. Wait for it to go on sale though, paid just a hair over 2k with tax.
May 11, 2014
Rated 5.0 out of 5.0 by tanstaafl This refrigerator fits our needs perfectly, looks great too.
Love this refrigerator. It has great features, particularly the 4 drawers.
March 11, 2014
Rated 4.0 out of 5.0 by RKKip Bad start - we'll see
We received the fridge as promised by the delivery service, however, within minutes of plugging in the unit - it completely failed - no lights, no power, nothing. Both motherboards had to be replaced which took another week. Since then the unit has worked as promised - though I am still waiting for the other shoe to drop. - Bad start to our relationship
It is too soon to recommend this unit with a clear conscience
We'll see how it goes from here. Otherwise we like the unit - it is very large for a small space. The freezer storage will take some getting used to since we are transitioning from a side-by-side - but it seems roomy.
The ice maker produces cute little ice cubes, just not very many of them, so using the ice bin in the freezer compartment is a must. We like the drawers and bin separations as well as the ability to individually control humidity & temperature
December 12, 2012
Rated 1.0 out of 5.0 by misly Do not recommend for three reasons
I purchased this refrigerator and had it delivered to my home. I do not recommend it for three reasons:
1) When operating in the energy saving mode, condensation forms between the French doors. So much condensation that it actually drips down the front of the refrigerator. The LG help desk told me that the energy saving feature must be turned off to solve the problem. That did indeed solve the problem, but what good is an energy saving feature if it can not be used?
2) The refrigerator has a 2" x 3" label stuck to the upper right corner that states there is a 10-year warranty on the compressor. It is extremely ugly. The LG help desk says the label is permanently glued and it can not be removed without damaging the stainless steel. What was LG thinking when it decided to stick this ugly label on the front? The ugly label is not shown on the photo of this refrigerator on the Home Depot website and it was not on the model displayed in the store.
3) In my opinion, this motor on this model is a bit loud.
For the above reasons, I made arrangements with Home Depot to exchange this LG model for another. Home Deport was great to do business with.
January 1, 2014
Rated 4.0 out of 5.0 by Mom nice...but wish it produced ice faster.
This is my first fridge w/ a water/ice dispenser and although it's very convenient to have the water hook up, the ice produces so slowly that it's becomes frustrating. I always have the option on the front set to produce faster, but the tray is so small and the container holding the ice isn't that big either. If I had to buy again, it would be a fridge that produced more ice. It doesn't accommodate a family of 7 trying to get drinks at the same time. The fridge itself is nice. I love the drawers. I think I need a bigger kitchen...for a bigger fridge! It's a great appliance, aside from the slow ice maker. :)
September 17, 2015
Rated 5.0 out of 5.0 by Fran Limited on space than this is the refrigerator for you.
I am having the 3rd replacement delivered Wednesday.First one came in with waves in the stainless, 2nd with doors handles that didn't line up hoping for 3rd's a charm. Both the delivery company and LG have been fantastic to work with. I have been using the refrigerator in the meantime and I'm loving it. Plenty of space. Ice cubes on the smaller size but plenty of them. Water dispenser area has enough room for a tall glass. Can't find anything I don't like about the refrigerator. Once these minor flaws are taken care of I would give the quality a five star rating.
November 8, 2015
Rated 5.0 out of 5.0 by Ny2GaLori Love it!
We have a confined space for a refrigerator due to counter/cabinet on left & a wall on the right. This LG not only fits perfectly, it is MORE than big enough! Great lay out. Plenty of refrigerator & freezer storage. Be aware that the ice-maker may take a long time to fill the first time around (and you need to dump the first 2 batches), but after that it supplies sufficient amount of ice for us on a daily basis. Also, just as an FYI: you cannot dispense ice from the left-hand door if the right door is open... All in all, we are very pleased with this refrigerator! And, Home Depot customer service & delivery were great, as usual :-)
May 26, 2015