Rated 4.5 out of 5Â by 485
Rated 5 out of 5Â by BigBearMom Love My New Washer!
I did a LOT of research before ordering. I looked at a similar washer by another maker but it had quite a few negative comments. So far I love my washer. I did all my bedding using the steam cycle. No problem with the big loads. Also it plays a cute little tune at the end. Not a big deal, but if you have to do laundry you might as well get a smile from it. I like the magnetic door feature that keeps the door ajar. The installation team was on time, efficient and polite. Only negative is that when putting this in the shopping cart it says you must buy hoses. The hoses are actually included, so the only way you NEED to buy hoses is if you want the braided steel ones instead of rubber.
April 16, 2013
Rated 5 out of 5Â by David No regrets!
So far so good and I have washed just about everything using this machine including pillows, down comforter, sleeping bags and shower curtain. The performance exceeds expectations, the clothes are coming out much cleaner than the old agitator machine I replaced it with and it is not eating holes in my clothes!
Consumer Reports rated this machine highly and lists LG as needing fewer repairs than their competitors. I love the different features, especially the steam cycle which got thick mechanical grease out of white clothing! I really didn't think that would come out. The whites are much whiter than they were before.
I was really reluctant to go to a front loader but I really do love it. I'm a little worried about future repair work that may be needed on these newer, high efficiency machines but I'll just have to wait and see. That being said the craftsmanship is good, it was not cheaply made. No problem with foul odors getting trapped in the washer either. I really spent a long time deciding on a machine and am very picky but I really don't have anything bad to say about it so far.
October 16, 2013
Rated 3 out of 5Â by judahmom One major problem
The picture below explains it all. It is very frustrating. I called LG, and their suggestion was to have an appliance repair company come out to look at it. I don't see how that is something that can be fixed. To me, this is a manufacturer problem. The rubber gasket is way too big and catches small pieces of clothing, like small socks. They end up soaking wet, not clean and have to be rewashed. I tried loading all the small items first, then put all the other laundry on top, hoping it would fix the problem. Unfortunately, it didn't work and 2 socks still ended up trapped. I never had this happen w/ my previous front loading washer. It's extremely frustrating to spend $1,000 and have this issue. I haven't had a problem with anything else so far.
February 7, 2014
Rated 1 out of 5Â by madwasher Leaky Mess
Purchased this washer in July and has never worked right. One out of every three or four washes there is a mysterious leak from the bottom of machine. It also does not drain properly, whether it leaks that load or not. I have to re-rinse & spin 60% of the loads. LG is no help, they keep sending out the repairman. He is trying but with no avail to fix it. This will be his fifth visit. I think they are trying to string us along until warrantee runs out. This machine was a total waste of money!
April 8, 2014
Rated 5 out of 5Â by Nvjen A tip or two
This is our first front loader, and we have done plenty of research before committing. The fact that the door and seal must be wiped dry is necessary for all front loaders we checked out. So I keep a flour sack style towel hung on a small adhesive hook on the side of the washer to wipe it down after I use it. This is not unlike clearing the lint from the dryer, no big deal. Definitely use the magnet which keeps the door open just enough for the air flow.
The spin is impressive, and there is just a short vibration when it ramps up and slows down. The washer is not on concrete, so maybe that would make it quieter. Overall the washer is much, much quieter than the top loader we had. I like that you can do quicker washes if you want, but the extended wash options are awesome. Huge drum for huge loads!
Also, should you stack the washer and dryer, keep in mind your height may require a step stool. I am 5'6" and I noted that a couple inches shorter might make it difficult to reach all the way in the back of the dryer. You will need a step stool to fill the steam reservoir for the dryer.
I can't rate the washer in some areas yet as we have had it just a couple days. I admit I am still fascinated by the wash process.
Otherwise the rest of the reviews pretty much cover it. I am more than pleased so far, and it that changes I will update this review.
November 26, 2012