Rated 4.5 out of 5 by 801
Rated 1.0 out of 5.0 by Dissatisfied Worst Washer in the history of washing machines
I have yet to figure out why this is called a True balance. It restarts itself repeatedly any time it is off balance (which is constant). Ever since I've owned it, it takes me an entire day to wash one load. Not kidding. We've had an LG tech come out to "update the software" and it did absolutely nothing. When Home Depot delivered it, they leveled it. We continue to check that it's level. It sits perfectly level yet every single load we wash (no matter how small) always makes it unbalanced. In the 2 years that we've owned it, our water and electric bills have been through the roof because of the insane wash time. This washer is a complete waste of money and a joke of a washing machine. Buyer beware.
March 22, 2016
Rated 1.0 out of 5.0 by teed off in NJ 2015 LG top load washer review
had 3 machines in 49 years - with agitators - ALL GE's - never an issue (besides getting loud after 20 yrs or so). Purchased the LG top loader in 2015, we have yet to have a clean load of laundry. Same household, less people (empty nest). Was fooled by the "noise reduction", although it plays a song before and after the hour and a half session.
I did a test with a lint filled towel folded in a square, came out in same shape, llnt included.
Now after going to laundromat for blankets, etc., i remember how real machines and clean laundry used to be.
BTW, not just complaining - will find out about possible repairs, maybe i have a dud.
April 3, 2016
Rated 1.0 out of 5.0 by TimmyZ worst appliance I've ever purchased
learn to love your error codes because you'll see them a LOT! UE, OE?, FE?????
Large capacity washer that you can only was a few garments at a time so ours is running pretty much all day long. You can put two dishrags in there and you'll get an unbalanced load. Horrible
April 27, 2016
Rated 1.0 out of 5.0 by Irritated Customer Avoid at all costs
This is definitely NOT an efficient washing machine and I'm frustrated every time laundry needs washed. It errors out every single load. I load the washer according to the manual and have followed the troubleshooting information provided to address the errors. Out of desperation I contacted the home improvement store (still under warranty). The repairman ran diagnostics on the machine and said it's "working according to the manufacturer's specifications" and was informed there was noting that could be done.
It is very annoying that it takes an entire afternoon (several hours) to just get a load to finish...only to then carry the very heavy load in 2 separate laundry baskets to hang the clothes on the clothesline. The load I hung up today was dripping wet because the washer doesn't effectively spin out the excess water. If I could assign a negative score to this washer I would.
April 18, 2016
Rated 1.0 out of 5.0 by FrustratedinSD JUNK
If I could give this washer a negative I would. It is impossible to finish a load of wash. Always out of balance, even on an empty cycle. Keeps adding water and time, then it stops with an error. We have to let it stop, turn off water, do a spin only cycle until it errors out. Then put very wet clothes in the dryer. Avoid at all costs.
March 30, 2016
Rated 1.0 out of 5.0 by jennkoni Very disappointed - I'm in "UE" pergatory!
I actually purchased this washer in 2013. I read the user manual and understood that you had to be careful to avoid uneven loads, and for the first two years it wasn't much of an issue. It would only go through its ridiculous redistribution process when it was truly uneven. But starting about a year ago, it is a constant battle. Anything less that half a load, regardless of settings, sends into its "uneven" marathon. It will take hours, waste a ton of water and then eventually shut off and flash UE. Efficient it is NOT. It is the most frustrating appliance I have ever owned. When I open the lid, it's not even uneven! I redistribute it by hand, try starting it back up on just "rinse and spin" or just "spin", and then say a prayer to the appliance gods that maybe, just maybe this time it will work. It is a waste of my time, water, electricity and money!
March 20, 2016
Rated 1.0 out of 5.0 by Cover This washer is horrible. STAY FAR AWAY. We spend hours upon hours just trying to get ONE load of laundry done. It continuously runs water, pops up the UE error message, and runs for hours on end without draining. I am extremely disappointed in this product and would strongly recommend NOT buying it. As a mom with an infant I do not have time to spend all day on one load of laundry.
March 26, 2016
Rated 1.0 out of 5.0 by JNavard Terrible Washing Machine
Continually shows Uneven no matter what type of load. I have to stand guard over the machine to manually re-balance so that it does not continually fill back up with water and restart. Wastes so much water! We have tried leveling and vibration pads with no success. I will never buy another LG product again.
March 8, 2016