Rated 4.5 out of 5 by 809
Rated 1.0 out of 5.0 by el regret buying
This is the worst washing machine ever, always UE un even load always. will never Buy another appliance from Home depot and surely never another LG product ever
August 7, 2016
Rated 1.0 out of 5.0 by Dissatisfied Worst Washer in the history of washing machines
I have yet to figure out why this is called a True balance. It restarts itself repeatedly any time it is off balance (which is constant). Ever since I've owned it, it takes me an entire day to wash one load. Not kidding. We've had an LG tech come out to "update the software" and it did absolutely nothing. When Home Depot delivered it, they leveled it. We continue to check that it's level. It sits perfectly level yet every single load we wash (no matter how small) always makes it unbalanced. In the 2 years that we've owned it, our water and electric bills have been through the roof because of the insane wash time. This washer is a complete waste of money and a joke of a washing machine. Buyer beware.
March 22, 2016
Rated 5.0 out of 5.0 by jennchab LOVE
My machine is now 3+ years old, and still working beautifully. I've never had a problem because I sort my laundry, and like to take care of my clothes, washing them according to color and type. Hence, I've never overloaded the machine and, thankfully, because it's energy efficient and sensored, it knows not to use more water than it needs. After reading so many of these negative reviews, I am inclined to think that most of the unhappy customers are probably overloading their machines. My father in law was a washing machine repair man for years, and he's said that most issues with washing machines (then and now) are due to people overloading their washers. The unbalanced loads, the clothes that don't get clean -- all due to overloading. [This review was collected as part of a promotion.]
August 8, 2016
Rated 1.0 out of 5.0 by darrenf Just avoid
Frankly the worst clothes washer that I have ever owned, if I could give it a '0' I would. People say don't overload it, other say don't under load it to avoid the dreaded ue. However, my experience is the ue over 50% of the time and where there is not a UE the load takes about 30 minutes long that it said at the beginning because it spends so much time trying to balance the load. Not a good washer. [This review was collected as part of a promotion.]
August 9, 2016
Rated 1.0 out of 5.0 by Trifollower Infamous UE error
LG blamed my floor, the clothes, me. Can't use tub clean since it throws the UE imbalance code. Wastes water trying to rebalance. Can't run an empty spin cycle test because it can't get above 300rpm. Takes hours to wash clothes due to trying to rebalance during rinse and spin cycles.
There is a service bulletin for this issue to upgrade the software or replace the main board. Plus additional steps in the bulletin to fix this issue. LG know there is an issue but you're hosed if you are out of warranty. First and last LG product I will own.
Oh industry trick manufactures change model numbers so reviews get refreshed. This issue covered at least 4-5 models per the service bulletin. [This review was collected as part of a promotion.]
July 12, 2016
Rated 1.0 out of 5.0 by Moch3 Stay Away - Horrible Machine
By far the worst appliance i have purchased in twenty years - the machine is never balanced then continuously spins/fills/spins/fills - do not buy this machine [This review was collected as part of a promotion.]
July 31, 2016
Rated 2.0 out of 5.0 by MaryP LG WT4870CW - LESS than 3 YEARS OLD Problems
I thought this was the best machine ever, and then first it was UE problems (Uneven), nothing was uneven, just the washers computer mind, I worked through that issue and it worked about a month or two and now its OE (drainage issues) hose are not clogged etc, because eventually it drains while its off, once again just the computer mind of the machine is wacky. I am SO disappointed with this machine, I will never buy another LG product, I expect washers to last a little longer than this. DON'T buy Smart Washers they are not very smart! BEWARE of these washers. [This review was collected as part of a promotion.]
June 13, 2016
Rated 1.0 out of 5.0 by teed off in NJ 2015 LG top load washer review
had 3 machines in 49 years - with agitators - ALL GE's - never an issue (besides getting loud after 20 yrs or so). Purchased the LG top loader in 2015, we have yet to have a clean load of laundry. Same household, less people (empty nest). Was fooled by the "noise reduction", although it plays a song before and after the hour and a half session.
I did a test with a lint filled towel folded in a square, came out in same shape, llnt included.
Now after going to laundromat for blankets, etc., i remember how real machines and clean laundry used to be.
BTW, not just complaining - will find out about possible repairs, maybe i have a dud.
Buyer beware. [This review was collected as part of a promotion.]
April 3, 2016