Rated 4.7 out of 5 by 233
Rated 3.0 out of 5.0 by June Dumps bleach on laundry
I've had this machine for nearly a year. It gets our clothes clean. But the issues I have outweigh any benefits. The smallest issue is that the backlit buttons are nearly impossible to read. Sometimes I have to get within three inches of the button to read the thing (I'm not very old). The big issue I have is the washer just dumps bleach. Every single blanket, sheet, towel that I own has big bleach spots. Not just a couple of tiny spots. Big, huge spots like I opened the washer and dumped a cup of bleach on the load. I rarely use more than a 1/4 cup on a load and it appears to all be dumped, undiluted, at once. So I say the value is very poor. I spent a fortune on a "good" washing machine that ruins all my linens.
July 6, 2014
Rated 5.0 out of 5.0 by jems1304 Does everything I need it to, and more!
I LOVE this washer. I have four children under the age of six and you can't even begin to imagine the amount of dirty laundry we amass in a week. With our old standard top-loading washer I was consumed with laundry, doing 2-3 loads per day, and I look back at the amount of water we were using per load (the machine had to fill up completely with water every time--what a waste!) and it just makes me sick to think what we could have been saving in money and resources if we'd had this washer sooner! I am constantly amazed at how little water this washer has to use and yet the clothes come out cleaner than they ever did in my other washer. It actually "senses" how much the load weighs and adjusts the amount of water accordingly! And now I only have to do 3-4 loads of laundry per week. It's a HUGE machine. It is big enough to wash in a single load every single dirty towel we accumulate in one week. Because the clothes aren't just sitting in a bowl of water the whole time, I can wash my darks and my mediums together without worrying about color transfer. I am able to do the sheets from every bed in one wash. There's a Small Load feature so when you don't have enough for a full load you don't have to feel guilty about it. It will clean down comforters, mattress toppers and pillows with ease. It steam cleans and has Sanitize and Allergen features that allow you peace of mind when washing items for your little ones with sensitive skin. I particularly love the child lock feature since my kids are mesmerized every time I do laundry and want to play with the pretty buttons so this keeps them from opening the door and/or changing the cycle (although it will not prevent them from completely turning off the machine using the start/stop button, which is kind of a bummer). It also has a magnetic button that allows the door to stay propped open a couple of inches without swinging freely and this lets you air out the machine after a wash so it doesn't smell like mildew. There are so many other features on this thing that I don't have time to mention. The only downside is that it doesn't have a Soak option (unless I just haven't figured it out yet) and I have to soak a lot of the kids clothes before washing them so I just use the utility sink in the laundry room, which isn't a big deal, but I would have loved it even more if the machine came with that option. Other than that, I think this machine has been worth every penny we spent. And it definitely cost a pretty penny, for sure...
July 1, 2013
Rated 5.0 out of 5.0 by mclemay I love this washer.
We had this and the matching dryer installed as a stacked set. I already love the allergiene cycle, and have had good results with the delicates and hand wash cycles. Plus the size! I can fit basically anything in here. Love this set.
January 2, 2015
Rated 3.0 out of 5.0 by Aloha lint filter horrible
The machine is great because of its size, BUT, the controls are complicated and not intuitive ( if you want Hight temp on cotton setting you can not change from medium heat... you have to choose a different option that takes longer time.. I also prefer the kenmore version because it has buttons instead of vague touch areas inside the black glass. but the lint filter is the weak link that makes this machine un-recommendable. it is a plastic folder that you have to pull out, open like a book, clean out then fold and re- insert. The plastic hinges wore out in five months making big holes in the cloth filter and protruding pieces made it impossible to put into the machine. The LG warrenty does not cover that part so the purchase of another $25 filter is required possibly every 5 months. I prefer the cheap no frills GE I bought because its easy to use... set time, temp and push start and the lint filter is on the bottom of the door hole, it is open so you just brush your hand across to pull lint out.
August 26, 2014
Rated 5.0 out of 5.0 by Michael2417 Great Product so Far
The washer itself is wonderful. Who knew that a simple light bulb inside the washer could make doing laundry so fun!! The cat and I have a great time watching the wash!
On a more serious note, I actually watch the wash to see how it works. The amazing system of water management makes total sense why it is so water efficient. The size is wonderful and can handle even our king size comforter.
We have only had it for two weeks, but I will update after 6 months or so. 1 word of caution....Measure your opening before you buy!!
November 13, 2012
Rated 4.0 out of 5.0 by YukonMudder Nice machine. Washes very well
LARGE capacity. Holds almost twice as much as my old Kenmore front loader. Easy to use, I like that I can save my favorite settings to the Custom Program button. Even my kids can use it to wash their clothes because they don't need to worry about all the different options. 1 button and Start! The removable detergent cup with a built-in level guide is great. I can bring it to the bottle instead of having measuring cups around, dripping sticky soap everywhere.
My one disappointment is in the drainage pump system. My drain hookup is about 8ft above the floor. My 10 yr old Kenmore Front loader was able to pump the water out no problem. The LG could not. There was always a puddle of water in the basket and clothes would come out soaked. I bought the Pedestal for the washer to give it the extra 14" of height and now everything drains fine. Not so much a product failing as something to keep in mind if your laundry room is like mine.
Also, while this happens, suds come out the rear vent and form a puddle on the floor. This makes me uneasy about the potential for a real flood if something goes wrong. Again, with the pedestal, this no longer happens.
I considered the Samsung 5.4cu-ft model but LG's warranty was far superior and that made up my mind. When, not if, these things break, they can be a pain to fix.
Overall, a nicely designed machine. Solid, quiet and does the laundry very well. Also, looks nice.
January 6, 2015
Rated 2.0 out of 5.0 by Sixkids Not Totally Thrilled
I'm Sorry. Truly I am. I totally wanted to LOVE this new machine. Unfortunately I do not. I have owned this washing machine for a total of 2 days. I bought it at Home Depot. It was suppose to come with the water hoses. It did not. I had owned a Bosch Nexxt 700 Series. Which I did love until it had problems. It had lasted 7 years. It decided not to drain any more unless we drained the water after each wash and rinse cycle, with a shop vac. We continued using the Bosch washer for a year until I assured myself that I had researched enough to find the best front loading washer. (This tends to tell you to what extent I research before I commit to something!!) In the reviews the LG WM8000hva won. There were a few low ratings that I tended to discount due to the higher rating reviews. Unfortunately, I discounted those reviews for the most part as their having received the one bad machine in the lot. I also played Devil's advocate and figured that the bad reviews had been written by the competition. (By the way the WM8000hva is the older model being replaced by the WM8500hva, which is the same machine, but with a larger door, and a larger price.) In today's world it is unfortunate that none of the washing machines are returnable. If you buy one and then don't like it, then it is still yours until it dies, or until you sell it.
So, isn't there anything that I DO like about the LG? Yes. I like the interior light. I also like the little melody that the washer plays at the end of the cycle. I also like the very large interior where it will wash about 1 1/2 loads at a time over the Bosch Nexxt 700 Series. I'm not sure that those features would have sold me alone on this new washer. I didn't buy the matching dryer as my Bosch dryer was/ is still going strong. BUT the washer loads are a bit too large for my, (I think 5.0), dryer. It will be nice in the summer when I use the outside clothesline without a limited size.
What don't I like about the washer? I don't feel that the clothes get clean enough. They still have a ...kind of a dirty feeling and I have had to rewash several items as they didn't come out clean. I researched ..again!!!.. in what others were saying and what LG was answering. They said use the Turbo Wash Feature. I did. Didn't help. I think it does an okay job on the jeans, (as some others have said), but on 'normal' clothes the Bosch front loader does a better job. I even tried to use bleach to help clean the clothes better. SHOCK! You are, according to the LG washer manual, to mix the bleach with the laundry detergent and place it in the detergent area of the washer. (Not the bleach section???? Why is there a bleach section then?). There was a review that I had read stating that a lady's clothes were all bleach splattered as the washer seemed to just dump the bleach right onto the clothes with very little water mixed in. So ..I now use an empty gallon sized milk bottle, add the cup of bleach to the bottle and fill with water, mix it and wait until the washer lights up, signaling that it is in the wash cycle, and add the gallon of liquid to the 'detergent' cup when the washer is adding water. But it would seem that technology has advanced to the point, and that I paid enough for this washing machine, that I wouldn't have to mix and add the bleach myself. When I get a bunch of colored 'work clothes', where it won't matter, I will add the bleach to the detergent cup mixed with the detergent, to see the results.
I have also read that using the soap, bleach and softener cups can 'junk' up the insides of your machine, so it is best Not to use them at all.
A user manual is also lacking. The Bosch washer came with a chart that details which cycle and water temps and spin levels work best for which type / kind of clothes. Luckily, I kept that. I am the mother of 6 so I do know how to wash clothes in a washing machine, BUT it is nice to be able to see if there is a way to get better results with your laundry.
The panel where you select the type of water temp, spinning, soil level and the volume of the end cycle signal, is hard to read due to it being dark print on a dark panel. There is a part on this panel where you can press and hold for 3 sec. to be able to pick other options. But I can't find where you are told what those options are. I also cannot find out how I could turn the light on when I would want to. (Sorry, my daughter just showed me how, after she played for awhile with the push areas on the washer panel, she found it!) Push the 'extra rinse'/ 'drum light' (button), which is located all the way to the right, 2nd 'button' from the bottom.
Also, the little song that plays at the end of the cycle is pleasing, but it only plays once and then shuts off. It isn't very loud, even on it's loudest setting, so you can miss it. I can't find out if this washer has a setting where you can set it to replay a time or two. (I don't believe it does). Maybe I'll let my daughter play with the washer again to find out!
It would be VERY nice if the washer came with a User Manual telling how to use the washer and how to use all of it's attributes.
The washer is louder than the Bosch. I remember having to walk over to the Bosch washer to see if it was going or not. (Except in the spin cycle). Not with this washer. There is a point where it actually sounds like an airplane taking off, when spinning. NOT that loud, just that kind of change in sound. I COULD sleep through the noise, it isn't that bad, it is just there.
As someone else has said, the washer vibrates and moves on the floor. LG suggested to them that the legs hadn't been leveled. YES, we do have it sitting level. We have checked it twice with a level, many different ways. We moved it back into place both times after it 'walked'. We did make sure to set it level using the leveling legs.
When standing in front of the washer you CAN feel it vibrate the floor upon which you are standing. This is the washer that states that it may be placed on any floor level of the house without any problems. This is a problem with the Bosch as well. I actually purchased rubber squares to place under the legs of the Bosch, but it didn't really seem to help.
The Bosch continually will say, "Drainage Blocked", when it starts to drain. It might need a pump, wire harness, or some other part. ! (Even though when most of the water has been removed it will kick in and during the spin cycle will pump out water).(Yes, we did check the hoses for blockage and the filter is also clear.) But unlike the Kenmore washers of my childhood days, the machines aren't built to last as long in today's throw-away society. So we weren't sure if we replaced one part that more wouldn't follow needing replaced, and I'm not a washer repair person. Although I would LOVE to have fixed the Bosch and now compare it to the LG to check efficiency of both against each other. If someone would like to volunteer to fix the Bosch, (or send parts!!), I would MORE than gladly do a comparison!
Another thing that is confusing with the new LG 5.1 washer is how much laundry soap to use. I know you can wash more clothes in the washer at one time, and I know that it is a washer needing he detergent. I am currently using pods and I have read in the manual to toss the pod in with the clothes, not in the soap dispenser. I haven't found any recommendations as to how many pods to use. Could this be why I don't think the clothes seem clean enough? I tried adding 1 pod and also adding liquid Biz in the same load. I still don't think it helped much. The clothes don't seem to 'feel' fresh to me. Kind of feel 'dusty' ? after coming out of the dryer. Washer problem / dryer problem?? I'm not really sure, but I am sure about the looks of the clothes, not as clean as I would like. Perhaps I am too picky? But I didn't feel that way with the clothes coming out of the Bosch.
My son just told me that although Home Depot won't take back washing machines, H.H. Gregg will, (if you buy them there). I also believe that Sears will as well. When buying our dishwasher we decided on a different one and there wasn't any hassle at all trading for a different one. (It was the only time I've returned one before.)
If you are reading this you are probably considering a new washing machine. This has been just my two cents worth for whatever that's worth. Best of luck with your decision. I do hope you will find one that works best for you.
November 27, 2014
Rated 5.0 out of 5.0 by JJCool Definitely worth the money
Like everyone else I was skeptical of the price tag of this washer. But it's definitely worth it. We have a decent sized family and doing laundry with our old top loader was a burden. We destroyed a sleeping bag and clothes would be damaged all the time. Front loaders are much more gentle on your clothes and do a better job cleaning as well. The capacity of this washer (and matching dryer) are amazing. We easily cut our number of loads in half and feel that the clothes are cleaner without being so rough on the fabric. For the reviews that say it barely gets your clothes wet, they're obviously coming from a traditional top loader and have never used a front loader. It's not going to submerge your clothes in water multiple times and waste all that water. But, this washer does use more water than I remember my last LG front loader using. The clothes are definitely saturated and get very clean. I would highly recommend this washer and dryer. For a more in depth review you can check out my YouTube review.
January 12, 2015