Rated 4.4 out of 5Â by 55
Rated 1.0 out of 5.0Â by BCN63 DISAPPOINTED BUYER
THE STOVE WORKS FINE, BUT THE KNOBS ARE PLASTIC. UNLESS YOU PRESS THEM IN COMPLETELY BEFORE TURNING THEM, THEY BREAK. ONE BY ONE, THE KNOBS ON OUR EXPENSIVE STAINLESS STEEL STOVE HAVE BROKEN AND ARE NO LONGER USEFUL. OUR STOVE NOW WORKS LIKE AN OLD GHETTO TV, CHANGE THE CHANNEL WITH A PAIR OF PLIERS METHOD IS HOW WE TURN THE DARN THING ON AND OFF. I CONTACTED LG AND WAS ADVISED THAT THE KNOBS ARE NOT UNDER WARRANTY. I INQUIRED AS TO THE PRICE OF REPLACEMENT KNOBS AND WAS TOLD IT WOULD COST ME $300.00 FOR FIVE KNOBS! THE KNOBS ARE $300.00 AND THE WHOLE STOVE COST $1000.00, ABSOLUTELY ABSURD AND OFFENSIVE! LG HAS LOST A CUSTOMER FOR LIFE, HOME DEPOT DID NOTHING TO MAKE THIS RIGHT EITHER.
December 24, 2014
Rated 1.0 out of 5.0Â by rentontoolman66 Poor quality and poor customer service.
We purchased our range about 9 months ago. I noticed some grease and gunk buildup in between the glass in the door. Also the knobs are plastic and had begun to bubble around the edge. I emailed LG in Aug about problems but they never answered back or called me. I called them first part of Oct and they sent me new knobs and said they would get back to me about the door. They never did so I called again the end of Oct. They agreed to send a tech to repair on Oct 31. No one ever showed up nor did they call to tell us why. I called them the next Monday to find out they considered it cosmetic and wouldn't cover under warranty. I tried to tell them the glass was not sealed properly and was leaking but to no avail. The design of this model is poor. The oven vent is below the control panel so that when you go to change either time or t4emp you end up getting burned on the vent. I would not recommend purchasing this model nor would I recommend purchasing any LG product.
November 3, 2014
Rated 1.0 out of 5.0Â by SSMM Caution!
I just got off the phone with LG. The front of the storage drawer on this range has rust spots/stains on it. I tried everything to get them off with no success, so I called them for assistance. I questioned them about how stainless steel can stain and rust. She asked if I routinely cleaned it. (Anyone with kids (we have 5) and stainless products know that you will constantly be cleaning those little fingerprints). Anyway, she asked when I purchased it, what products I used to clean it and then placed me on hold and said something about sending out a technician to take a look. After being on hold for quite some time, she tells me that the wipes I occasionally used caused the rusting...rusting is cosmetic...I am over one year...I am out of luck...so sorry. What!?! (I am at 2 months over). She said the wipes are wet and moisture causes things to rust. So attention all those who cook....don't ever let your pot of water boil over...it may cause your stainless steel stove to rust. My guess is that the drawer is made of lesser quality stainless as the back control panel gets most of the spatter and cleaning and I have no issues with that. Other than the rust that LG won't take responsibility for....nah...nevermind...that in itself spoils it all. :(
November 3, 2012
Rated 5.0 out of 5.0Â by Melissa Impressed!
I typically don't write reviews but I felt it was necessary since I used the reviews for this range to help me purchase this product. This range is a beautiful compliment to any kitchen that has other stainless steel products. The top burners are great and for those of you that need to cook something really quick, one of the burners has a superboiler which heats up your food quick. I love it! The oven has a nice look and the light in the insides is great feature that brings out the blue interior. I was NOT expecting a beautiful range for the reasonable price. The only thing that is missing from the range is that it doesn't come with a griddle.
May 9, 2013
Rated 5.0 out of 5.0Â by carly Beautiful stove
Purchased this stove about a week ago and love it! Looks great, cooks fast! There are great features and convenient!
December 10, 2014