Rated 3.1 out of 5 by 9
Rated 1.0 out of 5.0 by ExpectMore Worked well, but short lived.
I bought this unit from home depot in February 2014. I installed it fresh out of the box in June 2014. It worked very well cooling my 256sqft space. The heater would take the chill off the room, but not much more than that. My space is very well insulated in walls, ceiling, and floor. By November 2014, five months after installation, I noticed rust forming at the outside bottom edge of the case where condensate leaks from the unit. I was slightly disappointed by the fact, but would be shocked by what I found later. The cabinet rust got worse quickly and by late December I contacted LG about it. A service appt was scheduled and I removed the unit to take it in. I found that the entire lower pan had no paint left on it and was corroding badly. The corrosion had begun to eat away the aluminum fins on the lower edge of the condenser coil. The service center informed me that LG doesn't warranty corrosion. I am over twelve miles from the beach and the unit is in a normal environment. So, I disassembled the lower pan, cleaned, prepped, and painted it and reinstalled. The warranty expired the end of February 2015. It has quit cooling as of July 1, 2015. I assume that the corrosion has created a leak in the refrigerant line. I had another AC company look at it and they refuse to attempt a fix. They recommended replacing the unit. Twelve months of use at $449 is beyond my definition of reasonable. It will be replaced by a different brand.
July 3, 2015
Rated 4.0 out of 5.0 by RubyNYC Not Right 4 Me
This LG A/C has a lean look, is very quiet, and cools & heats up a very large area. However, the setting tabs on the lower right are very hard to see. Instead of the usual 1,2,3... for settings, it has TEMP w/an up-down "fan" feature. For A/C, I push the down arrow until it gets to the lowest number 60. For heat, I click the up arrow until it gets to the highest number 86. It takes about 15 minutes to figure out if I need to click some more. Worst of all, I've got pet mice who are constantly crawling in an out of the wide slats over the setting tabs.
October 2, 2014
Rated 1.0 out of 5.0 by thewendysgirl DO NOT BUY
So I bought this new window unit in the summer for a basement space sized for this units rating. It cooled as advertised. So now the weather has turned cold. Trying to use the heat feature, it just blows like a fan. Cool air. I set the unit to maintain a balmy 60 degrees. If I never readjusted that setting it would take until March to get that warm. If I'm going to have heat in my basement this winter I will have to go get a space heater as this unit is impotent.
November 13, 2014
Rated 5.0 out of 5.0 by SanJ This product has great features.
In addition to remote control, heat strip, energy saver functions, this product now has a "Clean Filter" light that alerts you when the filter needs cleaning. After cleaning you simply push the Reset Filter Cleaning button. This is a great improvement. The air conditioner cools quickly and maintains the temperature you set. Haven't used the heat strip yet this season but a previous model worked well and am expecting the same of this one. Easy installation.
September 13, 2014
Rated 1.0 out of 5.0 by Sandy Heater doesn't work
Have just converted the unit to the heating function and it doesn't work at all. The LG technician came out to repair but said this was the best it could do. Now working with LG to get a refund. Don't expect this unit to heat your room.
November 20, 2014
Rated 1.0 out of 5.0 by Verified Reviewer Does not produce hot air
Heater is a awful. There is no hot air, had heater turned up to 86 degrees and was just luke warm air.
Do Not Buy This product.
November 16, 2014
Rated 5.0 out of 5.0 by Triciann1953 This product was just what I needed
Back in August we decided that my Quilting was taking over the house! So converted our double garage into my Quilting Studio & the AC/HEAT was just what fairy ordered...Very satisfied with my remote control & every having the right the temperature at hand:)
October 7, 2014
Rated 5.0 out of 5.0 by Tikikgirl Good purchase
this heat and air conditioner works really well! This unit also has an energy saver button, if you want to use it, it is very quiet and works well.
September 17, 2014