Rated 4.0 out of 5 by 52
Rated 1.0 out of 5.0 by Dave Don't Buy. Save Your Money!
This is by far the worst vacuum we have ever owned. After reading reviews, I was thrilled to buy at a good price, but not worth buying at all. If you have long hair in the house, the hair will get into the bearings on the beater bar and will destroy it. HD replaced our first one after only a month or so. The same thing happend to teh second. The hand tool beater died as well. And now,it appears that the switch that activates the beater dies as it won't activate. Nice looking, poorly made. We have a cat and a dog, and it leaves tons of hair on throw rugs and such. I have yet to find a great vacuum, but this is a bad one!
June 26, 2012
Rated 1.0 out of 5.0 by LGUSER BE Cautious. Think twice about this purchase
I purchased this approximately 2 years ago. Almost immediately, the top handle broke to access the filter. They exchanged it. Now after 2 years, the belt broke and a hole in the hose. You can't find a belt anywhere. Not even at LG! I called them and they kept transferring me to Service. Then service back to Customer Service. Finally they told me it is covered under warranty. They gave me a repair place and number to take it for servicing. When I called them, they told me they don't service LG Vacs. Do yourself a favour and purchase a leading brand name where a simple belt and filters are available.
October 18, 2011
Rated 3.0 out of 5.0 by Dolly Has good features, but is very heavy.
I use this vacuum every other day. It has good suction, but is very heavy. The instruction manual is very poor and the suction cap for the hose broke off the base the first time I used it. The power cord needs to be pulled out completely before using, otherwise it gets very hot. The dirt canister empties from the bottom, therefore, the trash can and canister need to be taken outside of the home to be emptied to avoid spilling all over the place. It picks up dog and cat hair, but first pushes it up in a pile so you have to go over the carpet several times to pick it up.
January 31, 2013
Rated 5.0 out of 5.0 by Bubba Once gotten Use to is Excellent
This vacuum does an excellent job and is lightweight and easy to use (and empty). Having a static upright before, the freer motion was a little hard to get adjusted to, but once over that, we are very happy with this vacuum.
November 19, 2013
Rated 5.0 out of 5.0 by Satisfiedbuyer This product seems well made.
We have been using for a couple of months. It is amazing how much dirt it seems to remove. Easy to use and empty. So far no problems with this cleaner. Excellent on both hardwood and carpet.
November 12, 2013
Rated 5.0 out of 5.0 by mike great unit
For me, a guy, to write a review for a vacuum may seem unusual. I use this unit for cleaning commercial property and must say it is the best unit I have owned. Nice features - 1) the location of the cord rewind button 2) power is great 3) side cleaning really works! 4) ease of emptying the dirt is excellent 5) reliability is second to none 6) changing to hose use is simple and easy 7) additional attachments are all that are needed 8) overall a great machine and have used it for 2 years with no problems
April 13, 2014
Rated 1.0 out of 5.0 by RyanW Absolutely not worth $400
I have had good luck with LG electronics (TV's, Microwaves) before, so I decided to try this one, even though we have very little carpet and no pets. I thought it would be overkill, but better to be safe than to be sorry. Immediately it felt heavy and cumbersome, although it felt sturdy. Boy was I wrong. After only a month and a half, maybe 5 uses total (cleaning the house once a week) the beater bar end bearing bent and sheared off a large amount of plastic inside the housing making the vacuum useless. I can't believe a vacuum that costs $400 couldn't even make it two months with barely any (berber) carpet to clean, used mainly on hardwood without even using the beater bar. Construction is mostly plastic and it appears to be of poor engineering and material construction. Wouldn't advise this to anyone.
November 9, 2011
Rated 5.0 out of 5.0 by Zeke Performance is excellent.
Only had it a month but well satisfied. Choose this model over a Dyson based on Consumer Reports. Customer service and shipping were excellent. Works great on both hardwood and carpet floors. Very powerful suction.
January 29, 2013