Rated 4 out of 5Â by 253
Rated 1 out of 5Â by Gunterkdr A great dishwasher, that cant clean!
The washer is incredibly quiet, controls feel good, options are fine. Seems like a good product.
But I was mistaken. I purchased this 6 months ago to replace a Maytag dishwasher that has a known design flaw. I have an LG clothes washer that is great. I thought this dishwasher would be similar in quality, etc.
But I was mistaken. The dishwasher's job is to clean the dishes and silverware. This unit it terrible. It leaves food and debris on plates and silverware. After spending 700 dollars plus tax, installation, and an extended warranty (due to the problems with the old Maytag)... You'd think you would get a machine that can clean a dish.
I am extremely disappointed with this product, time to buy YET ANOTHER dishwasher.
February 10, 2014
Rated 1 out of 5Â by lindseybelle This dishwasher has to be the single worst purchase of my life!
This dishwasher has to be the single worst purchase of my life! I regret this purchase daily. From day one, it didn't clean the dishes- its only purpose on this earth. Every day I have to clean my dishes before placing them into this dishwasher (should probably just invest money into a larger dish drying rack), run it for 2+ hours, only to come out with dirty dishes. How does a dishwasher run for so long and then still have dirty dishes? I knew the first time I used this dishwasher that it was a mistake buying and I wish daily that I had taken it back. I tried every dishwasher detergent and rinse agent known to man hoping they were the problem only to realize that LG makes horrible products.
June 13, 2014
Rated 5 out of 5Â by Inthesticks Great customer service
We purchased this product in 3/13 and didn't have any problems until a year later when I noticed the dishes on the top rack weren't getting cleaned. I called LG and found my unit was still under warranty so they called the repairman for me, gave me the name and address of the place and approved whatever was wrong with the unit to be fixed. They ordered the parts and a week later had it fixed. I haven't had a problem since. The repairman said it was because of the type of detergent (liquid) I was using, and recommended the packs. I use electrasol quantum and it works excellent. Also, the LG rep signed me up for an extended warranty in case anything else were to happen. He was very courteous!
September 28, 2014
Rated 5 out of 5Â by BDK1 Quiet and Hip
I couldn't believe how quiet this Dishwasher was. I couldn't tell if it was even on and I can't believe LG has another model that is even quieter. The look of the dishwasher is nice and the multi-color panel makes it very hip. They even give you a cool little jingle when the cycle is completed instead of annoying beep or buzzer. The washer has a sturdy feel and everything is constructed very sturdy. We are really digging LG appliances.
July 16, 2013
Rated 2 out of 5Â by Craig Dishwasher okay, LG less so...
The unit looks nice, has a large capacity both shelves, "quick" mode takes about 1.5 hours, which is acceptable, count down timer is great, and the unit plays a cute little tune when completed.
You can select up to three options but you can't really see what the options are without a flashlight (see the photo with flash on) at the right angle. They apparently don't backlight the letters and they are super difficult to see - either in high light because of glare or in low light. There is an LED that shows what option is selected, if you could only read the selection! Another ergonomics related issue - why is there a soft power switch? It's an extra step.
There was a review online that said it consumes 7 gallons of hot water per wash and around 1000 watts. That seems high to me. And there is a lot of flushing going on â I can hear water rushing through the vent near the sink quite often.
I'm using a rinse agent and items get dry very well. I usually leave the door open overnight anyway but if I donât itâs still okay. The usual places - bottoms of cups, the rims of plastic lids, etc. of course fill up with water and don't totally dry out. No heating element, which I wouldn't use anyway.
Remember my issue with the options? I called LG and they didn't know if they should be illuminated or not. Go figure. So LG scheduled a local contracted TV & appliance guy. He called and we talked about it and he ordered a board. Oops - wrong part sent. Then he came by with the parts but immediately said they were that way. I contacted LG tech support "chat" again and they still didn't know (I really just wanted to confirm with someone someplace), then another agent joined, and then the chat was ended. I emailed the contact and no reply. They wanted to send the guy out again. How hard of a question is this to answer?
So it would have been nice if the unit could have been turned on in the store. I installed it and it didnât take very long. The rear feet would not adjust â or at least I thought the mechanism would break if I tried with more force â so I disassembled the mechanism and unstuck them. Afterwards they go up and down just fine. The last thing is the top mount is not too secure. You have the option of screwing in the two tabs (pic) at the top but they flop around and if you bump the unit then itâs cockeyed. You also have an option to remove a hole cap on each side at the front and drive screws into the cabinet sides but I don't think that would be any better.
August 13, 2013