Rated 3.8 out of 5 by 551
Rated 4.0 out of 5.0 by Ann Quietest machine ever!
I happened upon this review page while looking for an appliance for my daughter. I normally read reviews but seldom write one, but I am so pleased with this purchase that I told my spouse when we move again, this dishwasher goes with us even if we have to purchase one to take it's place under the counter!
This dishwasher was purchased as part of an overall kitchen redo about two years ago and it has been the quietest dishwasher I have ever owned. In fact, in the beginning I used to go look to make sure it was really on. For that reason alone I would rate it highly.
It also cleans very well, my disclaimer being that I remove baked-on food stuffs before putting anything in a dishwasher so don't know how it works on heavily soiled pots and pans. (Being on a septic system, I don't allow food remains to go down the drain.)
-- VERY quiet. Cleans well. Loads easily.
-- The top rack spines are such as to accommodate dinnerware, but I normally use the bottom dinnerware holder, and the top rack for large utensils (ie, large kitchen knives, tongs, spatulas)
-- The top rack trays can be removed easily for loading and unloading. But yes, they do come out un-expectantly unless properly put in place.
-- Both middle and bottom racks have spines that fold to accommodate large items; very handy!
-- The washer has been in use for 2 years now and neither the outside, racks or stainless steel tub show any wear.
-- Price. This is not a cheap washer, but then quality never is. It also goes on sale occasionally making it a value worth-while purchase.
-- The top controls are sometimes difficult to see when mounted under a counter top with the traditional 2" overhang. Fortunately the various functions light up when pressed and can be programmed with the door open, making them easier to see. (Note: Nothing activates until you close the door...)
-- The "Auto" function will take 2 hrs 15 minutes to finish, so is best used when time is not of concern. The "Heavy" function takes even longer: 2:45 ; "Normal" takes ~1:15
(Enclosed literature gives a complete chart of functions, their wash temps, heat temps, water usage, cycle times, and spray intensities.)
-- A rinse aid is a must. Without it your items WILL spot, even if you are using softened water. Apparently there is no heating element in this model and dishes dry with the use of a rinse aid and the "hybrid drying system". Also, if you don't use a rinse aid water will remain in the tub.
July 7, 2016
Rated 4.0 out of 5.0 by Victor Tacky Sticker Not Intended To Be Removed
I love Home Depot's delivery, and installation and price so I ordered my dishwasher from them. It was installed great but the washer has a tacky 10 year warranty metal sticker not shown in photos that LG recommends not removing as it will damage the steal front. It is truly awful and an eyesore!! The top shelf seems like a good idea until one starts using it. It is simply in the way and flies off easily. Normal wash has been going on for over 2 hours. It says if you really want stuff to be dry add extra dry setting and the manual says that takes 60 minutes. Yikes!!
April 24, 2016
Rated 1.0 out of 5.0 by RMeyer Buyer BEWARE!
Before buying this product you should double check the company warranties. Our Dishwasher began showing signs of surface rust on the stainless steel exterior less than 4 months in service. The company representatives stated that is considered cosmetic and NOT covered. When I asked how Stainless Steel could be rusting, especially on a dishwasher a kitchen appliance that uses water I was told they couldn't get in to the coatings they use but its not covered. If you are considering a stainless steel appliance I would stay away from LG.
May 2, 2016
Rated 2.0 out of 5.0 by Arvi Not as efficient as you would think...
I've had my LG Washer for more than 9 mos. If you don't have a hard water treatment system, you're in for a lot of cloudy plates and glassware. Here's some tips to mitigate this issue. If your washer hot water source is tied to your kitchen sink, before you power on the washer, run the hot water on your sink until hot water comes out. Always use a rinse aid. This has been enough for me. Otherwise, you might want to purchase a box of commercial grade detergent for use once a month to clean up the inside of the washer - Cascade has one called Fryer Boil Out. Be warned, use of this product may void your warranty. So you're on your own here. Read about it and make your own judgement. It's a detergent with some phosphate in it, like it was before the ban - commercial grade for restaurants still have the phosphate because regular dish detergent just won't cut it; can you imagine serving drinks on filmy glassware? By the way, later studies seem to conclude that this ban didn't fix the issue it was supposed to. Apparently, Phosphate was the primary reason why the pre-ban product worked so well. Manufacturers have not been able to find a perfect replacement for it. The cloudy deposits not only collect on your dishes, it also collects inside the washer and onto the plastic rollers supporting the top tray. When it does collect there, it gets quite gritty and the mechanical smoothness of the operation goes out the door. Same goes for the lower tray which rolls on wheels which are spaced too narrow to sit properly on the guides. Too many times, it would come off track, and when its heavy with plates, its hard not to cuss at the "engineers" who designed this thing. Writing this review just aggravates me as I think about it. Not sure if I'll keep using this washer to wash dishes. I'm stuck with it. And the new washers will still have the same issue because it's the detergent that's the problem.
Besides the above, my main peeve with this appliance is the lack of LED indicator lights on the control panel. It's a really stupid decision they made here.
Another is the flimsy latch they have for the soap dispenser. After some use, it fails to latch reliably and requires a few attempts to successfully do so.
Otherwise, my Home Depot expert was really good helping me select my appliances. Joseph rocked.
September 6, 2016
Rated 5.0 out of 5.0 by Jan Great Product!
After comparing many dishwashers, I purchased this LG dishwasher online about a month ago & have been using it since it was installed. I'm very happy with how easy it is to operate & it's so quiet you don't even know it's on! I chose this model for the extra 3rd rack and the top controls. I'm able to arrange the silverware in the slots on the 3rd upper rack, so there's more room for large dishes without using the silverware basket in the bottom rack -- a great feature too!
August 9, 2016
Rated 5.0 out of 5.0 by Dae Pleased with Purchase
Love the top utensil rack. The noise level is practically inaudible.
August 16, 2016
Rated 1.0 out of 5.0 by Unhappy Awful, awful, awful customer service!!!! Item broken out of box!!
Bought this item and it was broken out of the box. LG came to repair only to tell me it was installed incorrectly. Home Depot came back out to reinstall and now I'm getting an error code telling me that the motor is broken. Home Depot and LG are both giving me the run around and no one will replace it!!! It's never been used and doesn't work!!! I am beyond upset with my experience and will never shop either brand again!
August 5, 2016
Rated 2.0 out of 5.0 by LB Average Review. Would choose another model.
We purchased the unit almost two months ago. Overall, it is a very nice looking unit. The stainless steel design is sleek. It operates almost silently, and I love the third rack (cutlery rack). The third rack was the main reason I chose this unit over others. We replaced a 7 year old Maytag.
The lack of drying options was no concern for us, since we normally let the dishes air dry anyway.
The wash cycle times are very long, so we usually choose the quick wash option. We typically rinse off our dishes before loading them. I have noticed some small white spots appearing on our glasses - I'm hoping that resolves itself quickly. We have a household water softener and we use a rinse aid in the unit, so there's no reason for the hard water marks to be appearing. We had no such problems with our previous dishwasher.
My two biggest complaints are:
(1) the LED panel doesnt light up when the power button is pressed. The power button lights up and the timer displays, but that's it. I can barely see the panel options, they are so dark (dark grey on black). This does not make any sense at all to me. I would assume that all the panel lights would engage until I make my choice of wash options, then the other lights would disengage. No such luck. There are a number of nifty wash options available, but they are pretty much useless to me because I cannot see them. I have memorized where the quick wash button is, so I can press it and get the dishes washed. I dont have time to read the manual or get out the flashlight every time I do the dishes.
(2) there is no clean wash indicator light anywhere. I am really shocked by this. Every dishwasher I've owned in the past 15 years has had a clean wash indicator. I'm getting a little irritated having to ask my husband 2 or 3 times per week to ask: are these clean? I cant believe that a dishwasher this advanced is missing something so simple.
All in all, I would probably have chosen another unit if I had known about the led panel issue and the lack of clean wash indicator. Paying the extra money for the third rack doesnt seem like it was worth it at this point.
March 20, 2016