Rated 4.3 out of 5 by 4
Rated 5.0 out of 5.0 by Michael Good product, misleading picture and name
The picture shows two USB outlets and calls them duplex. The duplex name is due to the fact two are required to fill the slot and not because two are supplied. You must purchase two individual USB outlets for each to fill the face plate.
I called Home Depot believing I had been shorted one of the two USB outlets pictured. Customer service agreed based on the online ad, that I should have received two units, and stated Home Depot would ship the missing unit.
Later the same day I was informed by email the second unit would not be sent and despite the name and the picture one was all I had purchased and would need to purchase a second one, which I did.
There needs to be a revision to the online ad indicating that two are required and must be purchased separately.
January 15, 2016
Rated 4.0 out of 5.0 by Tom154 Confusing product description
I do not know if it's me: Duplex means TWO, not ONE or SIMPLEX. The picture also shows TWO not ONE. When ordering this device, and I checked the part number on the package, you receive ONE USB outlet, and you need to buy a SECOND one to create a DUPLEX USB OUTLET. Somebody has it backwards!? By the way, I saw comments about the stranded wire of this device: The easiest is to take your soldering iron, and use some solder to have a solid end which you can push into a spring loaded wire connector.
November 30, 2014
Rated 4.0 out of 5.0 by Shaggy Convenient outlet.
The whole legrande line works for me.
They're very easy to install. Keep in mind that this usb outlet is not the best tablets and some phones ,As it is only 5 watts. Most of them need 10w to charge effectively .
June 18, 2014
Rated 4.0 out of 5.0 by SoCalContractor Great Design, Requires all new components
Pros: Good design, works great, good spread of face-plate designs.
Cons: Costly vs competitors after purchasing all components, can't buy just one, directions don't elaborate multiple configurations, stranded wire requires pigtail.
The vast differences between the Legrand Adorne collection and the generic stuff makes it a design faux pas to mix and match the two in the same house. If you change one switch or outlet, you'll find yourself wanting to change them all. Given the pricey nature of this line, doing so will rack up the costs pretty quick, especially for a large house.
Needing a USB charge port in the living room, I purchased this product, a two module outlet and a three module face plate. When I tried to install it, I realized that this particular configuration is not outlined in the instructions, so a little analysis and ingenuity was needed. It will fit together, but both the outlet and the USB unit must be turned sideways for them to lock into the face plate's frame. I arranged the USB on the bottom (so the voltage information is facing up) and the outlet on the top. Everything works fine and it charges my iPhone pretty quickly. And, I'm not sure if the previous reviewer got a different version, but the one I purchased is 10.5W. (W = V * A, 10.5W = 5 VDC * 2.1A)
Also worth mentioning, the stranded wire that Legrand uses on the USB will usually require a pigtail to attach it to the solid wire that is in most houses. This is usually a minor inconvenience, but can be problematic for boxes with a lot of wires.
August 26, 2014