Rated 4.0 out of 5 by 21
Rated 4.0 out of 5.0 by DougB It works, but one small problem
Overall, I have been very happy with Lockstate's electronic keyless entry deadbolt lock. Installation was not difficult. Luckily, I already had a 2-3/8" backset.
The only annoying problem is once in a while the latch bolt will lock up and cannot be turned, not even with the key. When it does lock up, it's in the open position, thank goodness. The solution is to remove the cover and disconnect the battery to reset it. This is similar to rebooting a computer, I suppose. According to Lockstate's troubleshooting section, if the latch bolt gets stuck frequently, check to make sure the strike plate is centered with the latch bolt and that the latch bolt extends freely. Also, this may be the result of tilted or deformed hinges.
I am not 100% sure what causes the latch bolt to lockup. It's happened a few times now. I will be rechecking the alignment of the latch bolt. Be sure the alignment is perfect and the door is not warped.
June 24, 2016
Rated 5.0 out of 5.0 by WOF Never Locked Out
Great lock. Batteries last a year or longer. I like not having to worry about keys.
July 14, 2016
Rated 5.0 out of 5.0 by brittany Amazing!
This works so great! I wish I could buy one for every door in my house!
July 12, 2016
Rated 4.0 out of 5.0 by me1234567 like it
Good lock. Was very easy to install. User friendly
October 15, 2013
Rated 2.0 out of 5.0 by HappyShopper Lockstate has the worst customer service
The remote control wasn't working and I called Lockstate's customer service to ask to send a new remote, The rep didn't believe my handyman who talked to him on the phone and made him redo all the steps to prove that the remote wasn't working indeed. He then requested the receipt to be sent to him, which I did but without reading my email completely claimed that he couldn't accept that receipt.
Anyway, 4 days later the remote wasn't sent to me and I followed up with an e-mail requesting status, but got no response yet.
I wouldn't recommend the product based on their customer dis(service)
August 19, 2015
Rated 5.0 out of 5.0 by LoriG Easy, Easy, Awesome!
This was easy to install, easy to program, easy to use ....are you catching on to the theme?
When my car is running and I forgot something in the house, I don't need to turn it off to use the keys. I can use the remote or the keypad. When my hands are full or its dark out I don't need to fumble with keys anymore.
You can set one time codes, or several codes each for a different user.
The only cons are that the key fab doesn't work a great distance away but I didn't have one before so its not that big of a deal. And sometimes the buttons stick but they don't disrupt the actual recognition of the code being entered so its just visually annoying to me.
Great product, reliable, AWESOME!!
June 20, 2013
Rated 5.0 out of 5.0 by RedBo I could not survive without this lock
I am a paraplegic confined to a wheelchair and this lock has been a life saver for me. I have a Nurse 3 times a week and a CNA in the am and pm it has made my life easy, no more key's to lose. The quality is excellent and there was no trouble with the instulation, my handyman had it in in 10min, even I could put it in, I can be in bed and use the remote to lock/un lock the door, get the extra remote's. Has held up to the weather here in South West Florida, with our famous downpoors. I have already told friends and family and the Nurse's that it would be great with children.
March 29, 2014
Rated 1.0 out of 5.0 by ExtraHoleInDoor Horrible
Garbage. Absolute garbage.
Returned to Home Depot. Switched for a Kwikset SmartCode. BOOM. 20 minutes and done. Now to repair that hole in my door...
DO NOT BUY. Trust the reviews, no support is given by the manufacturer.
March 19, 2015