Rated 3.1 out of 5 by 7
Rated 2.0 out of 5.0 by Bfurman Installation Instructions need some improvement
The enclosed installation instructions were totally insufficient. I spent close to an hour trying to match up the enclosed instructions with the product, The instructions say to snap the the adjustable cap onto the threshold, remove the caps and turn the adjustment screws. In reality the adjustable cap was in a separate plastic bag from the caps and adjustment screws. So I had to figure out how the assembly was supposed to be put together. I went to the manufactures website looking for instructions but found only a copy of the same instructions that came with the product. At first I thought that maybe I had the wrong instructions, so I looked at the dimensional diagram on the Home Depot website that showed the internal parts, however, the picture has the internal parts shown upside down from what was actually practical.
Then after assembling the internal screws and positioning the adjustable cap, 2 of the track mounting screws were conflicting with the adjustment screws.
Lastly, I had to beat the adjustable cap down onto the track to get it to the minimum height.
For such a simple assembly, I couldn't believe the amount of guess work I had to go thru to get the product installed.
If there was another product that would have suited my needs, I would have returned this one for a refund and went with another product.
March 25, 2016
Rated 2.0 out of 5.0 by WMP Good Product - poor experience trying to purchase
I ordered this item on line and learned the item was available at a store on my way to work in Tempe, AZ . The next morning I received a call saying the item was not available and they would refund my money. The store employee made no attempt to help me locate the item at another store. Later that day, I found out that I was going to be working about 60 miles from the first store so I purchased the item on-line and requested the item to be picked up at a store in Surprise, AZ. When I arrived at the Surprise store , I was told that the employee could not locate the item. I was in a hurry so I went back and helped him look. After 15 minutes of the employee looking at the same boxes and unable to locate the threshold, I found what I ordered. The threshold was not wrapped but someone wrote a SKU number on the back side. The employee checked the SKU number and said "This is not what you ordered." I told him yes it was and showed him the picture from the order on my phone. The employee said at least three times "but it has a different SKU number written on the item." Finally I said, I changed my mind I want to buy this item instead. He was not paying attention to me and could not understand that maybe another employee wrote the wrong SKU number. So after he handed me the item I noticed there was no hardware or instruction with the unwrapped threshold. The employee opened the packaging to a similar but different threshold and said "here just use these screws and instructions." I knew I was going to regret it but I took the hardware and left the store. I regret not saying something to the manager or maybe I should have waited for a store in my area to have the item because I don't think everything is installed properly. I secured the threshold to the concrete floor but I don't think the adjustable part is installed properly because, well frankly, the screws the employee handed me from the other threshold do not fit properly. So they are sitting in my garage on a shelf.
March 29, 2016
Rated 1.0 out of 5.0 by RxDoc Poor adjustability
Good quality, but not really adjustable... the "adjustment" screws were still loose even at the lowest setting. At any higher settings, the board was not secure and would not support any weight. The threshold may sit higher, but if it doesn't support weight it's essentially worthless. Bought this product for the adjustability and to help close the gap between the door and the threshold, however after cutting the product and removing the old threshold, I'll still be searching for another item for my application. I DO NOT recommend this product.
September 16, 2015
Rated 5.0 out of 5.0 by bear Looks great. Easy to Install
Purchased and installed in the same day. Both processes went smoothly. It is sometimes tough to install one of these back in after removing the old one, but I removed all the flooring so it slid right into place with minimal adjustments. Looks high quality compared to the "plain" solid colored plastic ones.
May 12, 2015
Rated 5.0 out of 5.0 by Robert Excellent product!
This particular threshold was a replacement for a similar product which had been in place for 25 years.
The most difficult job was to remove the old one without tearing up the door molding. Once the old one was out I carefully smoothed down the concrete under the threshold and made sure the new one slid in easily. Where it was bound up I carefully ground down (or up as the case may be) enough to make clearance. Once the new one fit in correctly I carefully screwed it to the underlayment boards, filled in with wood putty or sealer, put silicone sealer on the front side facing out and primed and painted the door molding. I put a little soapy water with a sponge over the adjustable top and, following directions on the packaging placed the top wooden piece into the slot and tapped it down with a soft mallet. Everything worked out well and I am very satisfied.
September 1, 2014
Rated 3.0 out of 5.0 by DanE Adjustment range misstated
The product looked to be well made but I had to return it because the package label says that the adjustment range minimum is 1-3/8" versus the 1-1/8" stated in the website description.
November 11, 2014
Rated 4.0 out of 5.0 by JohnR Solidly made product
This is an excellent product. It is heavy gauge and solidly constructed. I would have rated it as a “5” but it was not complete. All of the packages had been opened and the installation screws had been removed. I purchased it in spite of that fact because it filled my needs far better than the other alternatives I found.
December 6, 2011