Rated 3.7 out of 5 by 23
Rated 3.0 out of 5.0 by MLS LI fits a niche but could be better
I will preface by saying I have several Moen products installed in my home because if its quality and their superior customer support. That being said, when I redid my kitchen, I have a shorter than normal height between the counter and wall cabinet. That gave me a very limited number of pull out/ down faucets that would fit under my wall cabinets. The Arbor was one of them so we chose it. It was Professionally installed (the first time). Aesthetically and functionally, the faucet is great. It does what it has to do. The problem started when in less than a year, the spout separated from the base with no explanation. This could not be repaired so Moen sent me a new faucet (amazing customer service) I installed that one with no problems and less than a year later...again, the spout came loose from the base. Again, Moen send me a third faucet. (Thank goodness the install is easy!) Fast forward almost another year and this faucet is holding up better BUT I found a leak in my base cabinet recently. I noticed a portion of the pull out hose where is meets the spray head was leaking. The hose is woven not metal and whether this caused its failure, I don't know. Three faucets and a failed hose in 3 years is not the quality I have experienced from Moen however, their really do stand behind their products which keeps me as a customer.
August 24, 2016
Rated 2.0 out of 5.0 by Packman Leaked within 2 years
Faucet just started leaking from handle after 1.5 yrs of use.
Not up to Moen standards
Water flow seriously lacking
May have to switch brands
June 3, 2016
Rated 1.0 out of 5.0 by Conservative consumer Worst Water Flow
After reviewing many faucet styles and reading reviews I decided on the Arbor by Moen to replace our old kitchen faucet. How helpless I feel for that decision. The water flow is intolerable! There is nothing to be done now but start over as there are no adjustments that can be made to improve the water flow rate. I suspect most newer styled Moen faucets come from the same research and development lab as such they will all have the same low flow rates. Such an unfortunate waste of hard earned money.
March 30, 2016
Rated 1.0 out of 5.0 by Javelin Leaking water after 1 year
Poor fittings at cheap plastic hose started leaking after 1 year in use.
A $170 faucet should last longer than that! Cheap- cheap ...
July 7, 2015
Rated 5.0 out of 5.0 by bill770 Looks great, easy to install
This looks good, easy to operate and a snap to install. The spray moves in and out with easy.
February 18, 2015
Rated 4.0 out of 5.0 by mrhammernducttape Style and Simple Combined
I was really impressed with the sleek design when I first saw the new Arbor faucet. I was sceptical of the function of the single lever operation because I never used one before. I quickly became a fan of the multi function handle when I noticed how smooth it was to use. The installation instructions where easy to follow, more detailed by using pictures and less words. I did have to put on new supply valves because the new faucet water supply hose connections were smaller (1/4") than the old faucet I had (3/8"). I consider myself a average Do-It-Yourself home handyman and I had this installed within a half hour. The three holed screen filter seems to restrict flow a little, but overall I find this faucet brings a new, modern look to my kitchen and is easy to use.
October 20, 2013
Rated 3.0 out of 5.0 by Spenpres Great looking faucet!
I love the look of this faucet, however the flow from the faucet is poor. Wondering how to increase flow?
December 23, 2014
Rated 4.0 out of 5.0 by isok Leaked
Leaked right out of the box after setup. Called moen and they sent a replacement cartridge, which looks slightly better /different than what was in it.
Owned a moen for fifteen years previously and changed the insides parts three times and the handle once, without ever having any issue with the lifetime warranty, figured we would start with calling them right away on this faucet and am glad we did, as if we had returned it we would still have the older version cartridge in it which sounds like it is where the problem is.
Love the faucet.
June 4, 2013