Rated 3.9 out of 5 by 37
Rated 3.0 out of 5.0 by MLS LI fits a niche but could be better
I will preface by saying I have several Moen products installed in my home because if its quality and their superior customer support. That being said, when I redid my kitchen, I have a shorter than normal height between the counter and wall cabinet. That gave me a very limited number of pull out/ down faucets that would fit under my wall cabinets. The Arbor was one of them so we chose it. It was Professionally installed (the first time). Aesthetically and functionally, the faucet is great. It does what it has to do. The problem started when in less than a year, the spout separated from the base with no explanation. This could not be repaired so Moen sent me a new faucet (amazing customer service) I installed that one with no problems and less than a year later...again, the spout came loose from the base. Again, Moen send me a third faucet. (Thank goodness the install is easy!) Fast forward almost another year and this faucet is holding up better BUT I found a leak in my base cabinet recently. I noticed a portion of the pull out hose where is meets the spray head was leaking. The hose is woven not metal and whether this caused its failure, I don't know. Three faucets and a failed hose in 3 years is not the quality I have experienced from Moen however, their really do stand behind their products which keeps me as a customer.
August 24, 2016
Rated 2.0 out of 5.0 by Packman Leaked within 2 years
Faucet just started leaking from handle after 1.5 yrs of use.
Not up to Moen standards
Water flow seriously lacking
May have to switch brands
June 3, 2016
Rated 5.0 out of 5.0 by Randy Nice Faucet!
Love it! Beautiful, solid design and matches the SS sink perfectly. Installation was a breeze, easier than other faucets I have installed. The instructions were clear with a lot of illustrations to guide you through the process. The only thing I would add, is keep track of the small o-rings that seal the water lines. One of mine traveled up the hose and caused the water to run slowly until I discovered what had happened!
July 4, 2016
Rated 1.0 out of 5.0 by Conservative consumer Worst Water Flow
After reviewing many faucet styles and reading reviews I decided on the Arbor by Moen to replace our old kitchen faucet. How helpless I feel for that decision. The water flow is intolerable! There is nothing to be done now but start over as there are no adjustments that can be made to improve the water flow rate. I suspect most newer styled Moen faucets come from the same research and development lab as such they will all have the same low flow rates. Such an unfortunate waste of hard earned money.
March 30, 2016
Rated 5.0 out of 5.0 by Floridalady Works well for me!
I bought this last August when I had HD redo my kitchen. I like the profile--not too tall so that it sticks out too high over my counter (I have an open plan with counter separating LR/DR from kitchen), but still very convenient to use. I've had no problems with it. I know others have commented that the faucet handle is plastic, and it is, but so far, it looks good, and I've had no issues. Frankly, I wonder if a stainless steel handle would make it too heavy to use. The SS base is very heavy. Yes, it is low-flow, but not a problem. Overall, great product--no leaking or problems in the 11 months I've been using it.
July 9, 2014
Rated 5.0 out of 5.0 by Gale262 Function and beauty
This Moen style kitchen faucet is functioning wonderfully. The spray feature is great to use. The whole faucet is a beauty to look at and adds much to my kitchen as beauty with purpose. No leaks either!
May 11, 2016
Rated 1.0 out of 5.0 by Lana Bad purchace
I bought this faucet and very disappointed that it does not hold a shower type position. So, I have to keep my finger on the button to use this function.
I do not know if it is some sort of defect with the switcher, or it does not have the function to hold a shower type position. Is someone has the same problem with this faucet?
April 20, 2016
Rated 5.0 out of 5.0 by Mare Great Faucet
Love this new faucet in my newly remodeled kitchen.Many of this pull out style are over 16 inches high and I did not want that on my island.This one has a real solid feel and expensive look to it.Happy I purchased it at a good price.I think it will last a very long time.
March 15, 2016