Rated 3.7 out of 5 by 23
Rated 3.0 out of 5.0 by MLS LI fits a niche but could be better
I will preface by saying I have several Moen products installed in my home because if its quality and their superior customer support. That being said, when I redid my kitchen, I have a shorter than normal height between the counter and wall cabinet. That gave me a very limited number of pull out/ down faucets that would fit under my wall cabinets. The Arbor was one of them so we chose it. It was Professionally installed (the first time). Aesthetically and functionally, the faucet is great. It does what it has to do. The problem started when in less than a year, the spout separated from the base with no explanation. This could not be repaired so Moen sent me a new faucet (amazing customer service) I installed that one with no problems and less than a year later...again, the spout came loose from the base. Again, Moen send me a third faucet. (Thank goodness the install is easy!) Fast forward almost another year and this faucet is holding up better BUT I found a leak in my base cabinet recently. I noticed a portion of the pull out hose where is meets the spray head was leaking. The hose is woven not metal and whether this caused its failure, I don't know. Three faucets and a failed hose in 3 years is not the quality I have experienced from Moen however, their really do stand behind their products which keeps me as a customer.
August 24, 2016
Rated 5.0 out of 5.0 by woodymach Great item, good technical support.
Bought this item to replace an older faucet in our utility room. Wanted something a little fancier than a basic faucet. Was easy to install. Had a question and Moen was quick to reply - always nice when you can get support from someone that you can understand. This unit is one of the newer water saver types and was a little weak on water pressure. Moen is sending a replacement part to boost the pressure.
February 19, 2013
Rated 2.0 out of 5.0 by Packman Leaked within 2 years
Faucet just started leaking from handle after 1.5 yrs of use.
Not up to Moen standards
Water flow seriously lacking
May have to switch brands
June 3, 2016
Rated 1.0 out of 5.0 by Conservative consumer Worst Water Flow
After reviewing many faucet styles and reading reviews I decided on the Arbor by Moen to replace our old kitchen faucet. How helpless I feel for that decision. The water flow is intolerable! There is nothing to be done now but start over as there are no adjustments that can be made to improve the water flow rate. I suspect most newer styled Moen faucets come from the same research and development lab as such they will all have the same low flow rates. Such an unfortunate waste of hard earned money.
March 30, 2016
Rated 3.0 out of 5.0 by norm faucet
restricted water flow in a kitchen faucet is stupid, faucet at wide open has poor washing and rinsing capabilities.
May 5, 2015
Rated 3.0 out of 5.0 by abuelojack inadequate water flow, but found a fix
Nice faucet, but the water flow was totally unacceptable. I disassembled the head, removed what appears to be a filter, and got a reasonable water flow. Don't know, however, what might be the consequences of having removed that flow-restricting filter.
August 31, 2014
Rated 3.0 out of 5.0 by sharonthebaron pressure is questionable
The faucet looks good. The water pressure can be better - it just doesn't seem strong enough. Going from sprayer to stream sometimes requires several pushes of the button to get it back to stream. The counter weight idea is nice, but it is never going to work if you have anything else under your sink, like a garbage disposal. So I just shove it back in. I unfortunately can't say I am completely happy with this purchase.
August 6, 2013
Rated 3.0 out of 5.0 by Spenpres Great looking faucet!
I love the look of this faucet, however the flow from the faucet is poor. Wondering how to increase flow?
December 23, 2014