Rated 3.2 out of 5Â by 9
Rated 4 out of 5Â by DIYMan Missing Parts
Great product but my box was missing two washers and the knob that you pull up to make the wand work. I think Home Depot sold me a returned product. On the bright side, Moen customer service was awesome...very helpful and sent me a replacement in just a few days.
February 23, 2014
Rated 1 out of 5Â by RockinAnchor MOEN = (More Over Engineered Nonsense)
For some reason, it seems that higher quality faucets not only end up being way more expensive, but they are complicated to install. My tub faucet with shower attachment was installed on a Jacuzzi tub. The faucet was installed and tested by a licensed plumber using the directions and dimensions in the instructions. After the tub has been tiled in and grouted for a permanent installation, the hot water side failed. I turned the faucet on full and only a trickle of water came out. I opened the service access to my tub and carefully shined a light over to the area of the faucets. The supply hose to the hot side had collapsed and kinked, cutting off the water supply. The plumber only made a loop with this hose as shown in the instructions. I can only assume that when the hose got warm with water, it collapsed and kinked. Why this hose was not a stainless braided hose instead of the cheap nylon reinforced plastic is beyond me. When I pay this much for a faucet, I expect something better. Now, my bathroom has to be torn apart. I am NOT a happy camper.
BTW: I don't blame HD. Your order process and delivery were superb. This is a MOEN problem.
May 1, 2011
Rated 4 out of 5Â by HD2551 Installation Hardware
This Faucet needs an adittional hardware kit for install that includes the shower head hose and faucet decking. The model number is 9992 for slip and 9993 for threaded. It currently retails for +/- $173.00.
October 31, 2011
Rated 1 out of 5Â by KathleenGD didn't know I needed more
My plumber just went to see if he can get the valves that make this work. I didn't realize when I ordered it that it was just a trim kit and I have to spend another $172 for the guts to make it work!! I'll write more after it is installed and working to see if it deserves a better rating. Right now, I didn't realize that it would cost me so much for a nice looking tub faucet with a showerhead. It had better work for a lifetime!!!
May 19, 2011
Rated 5 out of 5 Beautiful and powerful
We have had this faucet for almost 4 yrs now and it is used everday. I love it. I only need to sit and bend to wash my hair and its perfect for rinsing the tub. Husband installed it and he was surprised at how easy it was. Now he did make sure an assoiate got him everything he needed. We loved it so much we replaced the boy's bath with this same set. Its so worth the money. Its truly like having a shower in your tub.
October 8, 2012