Rated 3.7 out of 5 by 110
Rated 5.0 out of 5.0 by William High Quality Replacement
The assembly was complete with all items necessary for installation. The installation took approximately 1 hour including removal of the old Moen faucet. There are some improvements in this product which are obvious from the old product removed and includes a life time warranty.
July 27, 2016
Rated 3.0 out of 5.0 by MisterP Nice product, not worth the extra money
This product installs very easily. it's a "good" product, but not a great one. I used this MOEN faucet to replace an older model. This newer model is much more plastic than the previous, which was heavier and made from metal. I'll be interested in the longevity of this faucet. It works fine and looks nice, now.
For another comparison, I installed another lower-angled MOEN faucet, that didn't meet our expectations, (the angle was too low). I returned and and purchased this model. The first one cost $125. This one was well over $350, and it didn't see any difference, except for the angle.
As I said, I'm curious how this faucet will hold up.
May 3, 2016
Rated 1.0 out of 5.0 by MarkB Leaks like a sieve.
A couple people told me that manufacturers make versions specially for the big stores. They said the ones companies sell to plumbing supply companies are different i.e. better. I passed that off as one of those urban legend things but now I am not so sure. I bought two of these from Home Depot. They both leaked like crazy immediately after installing them. After spending a lot of time on the phone with Moen, they sent me another one. That one worked like a charm. My previous faucet was a Moen so I know how they go together. The two from Home Depot were both leaking at the mixing chamber inside the main housing. I was able to return one but the other I had thrown away all the packaging thinking what could possibly go wrong? Because neither of the two I bought from HD worked I don't see how I can give anything other than a one.
May 24, 2016
Rated 2.0 out of 5.0 by Mark Two out of Three Leaked
Given that this is a very expensive faucet I was truly disappointed. I bought one from HD. It leaked like a sieve...not a slow leak. I bought a second. Same problem.
So I got on the phone with Moen and they sent me #3. That one worked.
They appear to be leaking from the internal plastic valve assembly. I believe it's leaking from the hand sprayer hose where it connects to an internal mixing tank. It's not something that can be taken apart and fixed.
I sense is it's a manufacturing defect. The fact that they switched to a cheaper from the old copper feed lines may have something to do with it.
There's also less pressure from the faucet...probably due to a flow restricter in the line.
April 22, 2016
Rated 1.0 out of 5.0 by pico Cheap product that looks good
I purchased the Extensa in 2001 and 15 years later was glad I could replace the faucet with the same thing. Well, it wasn't the same quality. The sprayer is plastic, the faucet will not turn all the way left or right and the water is so slow I could knit a sweater while a pot is filling.
I'm very disappointed with the flimsy quality of the Moen faucet. I paid $346.00 plus the cost to have a plumber install it. Don't waste your money on this piece of junk.
May 17, 2016
Rated 1.0 out of 5.0 by FloridaJ This may have been a big mistake
I bought this $400 faucet with the encouragement of my husband when it came time to replace the Moen faucet (in ivory) that had started to leak (original with house --- 13 years old). Went with the Moen because it was the only one in the color needed to go with the kitchen.Had the faucet professionally installed, so now out some $600. Within a month, the faucet body started to "wander" over the single hole insertion site when swiveled to right/left sinks; also loose and wobbly.
Now have the installing plumber coming back to assess issue and (hopefully) fix for good.
Maybe will be fixed for good, but right now not really thrilled with this faucet.
February 10, 2016
Rated 3.0 out of 5.0 by hgtvguru Decent Purchase
The faucet is nice looking and was easy to install. It works well. No problems since installed three weeks ago. I did not like that the handle part that you pull out to use the sprayer is plastic. Really? Why? This faucet cost a lot and I did not feel as though the cost fit the product. I purchased a Moen to replace a Moen. For the price I think I could have gotten a better deal and just as good a faucet with another brand. With all that said I recommend it because it works and it looks good. Time will tell how good.
March 22, 2016
Rated 4.0 out of 5.0 by Willy Well made faucet, but...
The Moen faucet is well made and installed easily. However, as other reviewers have noted, the water pressure is poor, especially for the hot water.
April 19, 2016