Rated 4.0 out of 5 by 52
Rated 3.0 out of 5.0 by Kensco69 Moen Extensa
The Moen Extensa faucet is an excellent product. I was doing fine with the assembly until Step 15 of 16. When I attached the spray wand to the Pullout Hose, water sprayed out of the base of the spray wand. I checked the Step 14 drawing and saw they showed an O-ring below the debris screen. There was no O-ring with the new faucet. I tried tightening the wand more; no change. I tried less torque; no change. Luckily the old faucet was a Moen Extensa Model 7560 also. I checked the old Pullout Hose, it didn't have an O-ring either, so maybe the O-ring isn't the problem. I used the old Extensa Pullout Hose and all the other new parts and the new Extensa works great. I plan to call Moen and find out whether that "missing" O-ring is my problem, or whether I'm doing something else wrong.
September 8, 2016
Rated 5.0 out of 5.0 by dubliner dude dubliner Moener
Amazing products, Most impressive world class Life time warranty support. The one and only unique support that I have ever seen anywhere in any industry in the world. Keep up the solid great work.
August 26, 2016
Rated 5.0 out of 5.0 by joannjon Wonderful Product and Service!!
I have a faucet that was installed when we built our home in 2001. In 2007 we had some problems with it. When I explained my problems I was sent a newer model as they no longer made the model I had. This was fine as the new model was just as beautiful as the original.
Now I am having problems again!! I just spoke to Mason at MOEN and he is sending me the replacement pieces I need to repair my faucet again. He was so kind and understanding while I explained my needs. You know how we can describe things?? Like the doohickey, and the round thingy. He understood everything. I love MOEN all of my faucets in my home are MOEN. I recommend them to everyone!
December 10, 2015
Rated 5.0 out of 5.0 by steverino Kitchen Faucet
Great faucet. Highly recommend. Just wish I had gotten stainless steel
February 29, 2016
Rated 5.0 out of 5.0 by hockeygranny kitchen faucet
I love this faucet. The shiny chrome matches my other faucets very well.
February 23, 2016
Rated 5.0 out of 5.0 by JSMITH AWESOME PRODUCT
The customer service at Moen is top notch. This faucet is awesome and Moen has supported it with free replacement parts and now with a new faucet after 12 years. Thank you Moen and keep up the good work.
January 12, 2016
Rated 5.0 out of 5.0 by woodysr Great products & Great Service
We have Moen faucets that were installed when we built our home in 2003. The kitchen faucet is now failing and Moen is standing behind their lifetime warranty with a replacement. All of the faucets in our home are MOEN. I highly recommend Moen products to everyone! The Moen service department is outstanding and deserves an A+ rating! Thank You!
January 15, 2016
Rated 5.0 out of 5.0 by aaaa great honoring warranty
This was a replacement on a 10 year old faucet. a very good product backed up by a very good company. Thanks for the good, prompt service.
November 5, 2015