Rated 3.7 out of 5 by 113
Rated 1.0 out of 5.0 by FloridaJ This may have been a big mistake
I bought this $400 faucet with the encouragement of my husband when it came time to replace the Moen faucet (in ivory) that had started to leak (original with house --- 13 years old). Went with the Moen because it was the only one in the color needed to go with the kitchen.Had the faucet professionally installed, so now out some $600. Within a month, the faucet body started to "wander" over the single hole insertion site when swiveled to right/left sinks; also loose and wobbly.
Now have the installing plumber coming back to assess issue and (hopefully) fix for good.
Maybe will be fixed for good, but right now not really thrilled with this faucet.
February 10, 2016
Rated 5.0 out of 5.0 by JohnD Moen Kitchen Faucet an Excellent Replacement
I received a timely replacement for a kitchen faucet that had reached it's last days. The Moen faucet from Home Depot was a color match for out old faucet and important to maintain the kitchen color scheme. The only downside was the faucet was apparently designed for all 50 states, and contained a flow restrictor which slowed the faucet strength greatly. I managed a work around, and the faucet now yields the same flow rate as out old faucet.
The faucet was delivered from Home Depot warehouse directly to my home. And on time. I was totally satisfied with Home Depot and the faucet works great.. We paid a little more to get the color match, but it was worth it.
April 9, 2015
Rated 3.0 out of 5.0 by Kensco69 Moen Extensa
The Moen Extensa faucet is an excellent product. I was doing fine with the assembly until Step 15 of 16. When I attached the spray wand to the Pullout Hose, water sprayed out of the base of the spray wand. I checked the Step 14 drawing and saw they showed an O-ring below the debris screen. There was no O-ring with the new faucet. I tried tightening the wand more; no change. I tried less torque; no change. Luckily the old faucet was a Moen Extensa Model 7560 also. I checked the old Pullout Hose, it didn't have an O-ring either, so maybe the O-ring isn't the problem. I used the old Extensa Pullout Hose and all the other new parts and the new Extensa works great. I plan to call Moen and find out whether that "missing" O-ring is my problem, or whether I'm doing something else wrong.
September 8, 2016
Rated 5.0 out of 5.0 by Kathy Very Pleased With This Faucet
Easy to install, colors were as reflected on the websit, very good value for the price.
July 21, 2015
Rated 5.0 out of 5.0 by William High Quality Replacement
The assembly was complete with all items necessary for installation. The installation took approximately 1 hour including removal of the old Moen faucet. There are some improvements in this product which are obvious from the old product removed and includes a life time warranty.
July 27, 2016
Rated 3.0 out of 5.0 by MisterP Nice product, not worth the extra money
This product installs very easily. it's a "good" product, but not a great one. I used this MOEN faucet to replace an older model. This newer model is much more plastic than the previous, which was heavier and made from metal. I'll be interested in the longevity of this faucet. It works fine and looks nice, now.
For another comparison, I installed another lower-angled MOEN faucet, that didn't meet our expectations, (the angle was too low). I returned and and purchased this model. The first one cost $125. This one was well over $350, and it didn't see any difference, except for the angle.
As I said, I'm curious how this faucet will hold up.
May 3, 2016
Rated 2.0 out of 5.0 by Mark Two out of Three Leaked
Given that this is a very expensive faucet I was truly disappointed. I bought one from HD. It leaked like a sieve...not a slow leak. I bought a second. Same problem.
So I got on the phone with Moen and they sent me #3. That one worked.
They appear to be leaking from the internal plastic valve assembly. I believe it's leaking from the hand sprayer hose where it connects to an internal mixing tank. It's not something that can be taken apart and fixed.
I sense is it's a manufacturing defect. The fact that they switched to a cheaper from the old copper feed lines may have something to do with it.
There's also less pressure from the faucet...probably due to a flow restricter in the line.
April 22, 2016
Rated 1.0 out of 5.0 by MarkB Leaks like a sieve.
A couple people told me that manufacturers make versions specially for the big stores. They said the ones companies sell to plumbing supply companies are different i.e. better. I passed that off as one of those urban legend things but now I am not so sure. I bought two of these from Home Depot. They both leaked like crazy immediately after installing them. After spending a lot of time on the phone with Moen, they sent me another one. That one worked like a charm. My previous faucet was a Moen so I know how they go together. The two from Home Depot were both leaking at the mixing chamber inside the main housing. I was able to return one but the other I had thrown away all the packaging thinking what could possibly go wrong? Because neither of the two I bought from HD worked I don't see how I can give anything other than a one.
May 24, 2016