Rated 4.0 out of 5 by 4
Rated 1.0 out of 5.0 by channy I was NOT satisfied on my purchase.
I was not 100% satisfied on my product, so here I am writing the review.
When I ordered the product, it delivered on time; however, there was a piece that was missed- the hole cap of the vanity sink?! When I installed every thing, I looked for the last piece to complete my day, but there was that piece missing, so I had to go to the Home Depot and bought the piece from my pocket again.
It was too late to take everything off from what I have already installed and return the whole product to get the one piece back from you to re-install.
It took me awhile to look for the piece at the Home Depot, and they did not sell the piece that I was looking for only. I had to buy the whole package of other products with. So I had to pay even more for unnecessary stuff.
Please do not reject and publish this review.
It was very inconvenient for me to perform the product because of the missing product.
Please make sure to have every single pieces when you pack the packages.
April 21, 2016
Rated 5.0 out of 5.0 by Mark Moen Customer service is excellent
I love Moen Customer service. They have a lifetime warranty. If something goes wrong, they reply very quickly with a new part. Very happy with customer service
December 23, 2015
Rated 5.0 out of 5.0 by Jason Great quality
Love the way it looks in my bathroom. Sturdy and good quality.
January 8, 2013
Rated 5.0 out of 5.0 by shopper Excellent Customer Service
I bought this faucet in antique nickel. It is a beautiful faucet that works well. Moen certainly stands behind their products with a lifetime guarantee on the finiish. The customer service I received from Moen was professional and refreshing since so many companies now will put you on hold and let you talk to a computer instead. Great company!
June 27, 2012