Rated 3.5 out of 5 by 13
Rated 5.0 out of 5.0 by Amber Moen Monticello Lasts
Over 10 years ago, we built a new home and, for the first time, chose Moen faucets. We used Monticello brass in the master bath, Monticello brass/chrome in downstairs bath, andMonticello chrome in upstairs bath. Unlike similar faucets (Delta) in two previous newly built homes, we have NEVER had any problems. The ends of the handles on previous faucets came loose within months and continued to do so. We also had problems with leaking.
I am about to build a new house and really want these same faucets. I wish they were available in brass, bronze, and perhaps even black.
Kudos, Moen for a great product made in America!!
February 11, 2014
Rated 1.0 out of 5.0 by yukon House Full of Them :(
These need constant attention and repair. My husband has always fixed the plumbing, but we had to call a plumber to fix all three tub faucets and also the shower. We have lived here 4 years and have replaced several cartridges already, one tub cartridge we had to replace twice and only one person uses it. Now we are trying to break the sink faucets loose to repair. However the bottom trim piece welds itself to the handle. There is nothing to hold onto to twist the two apart. I believe we will be replacing these when we get them off with another brand. Two sinks are never used, but all of a sudden are leaking or frozen. We have never needed this much repair before!
June 25, 2011
Rated 1.0 out of 5.0 by jay bad hose
The hose under the sink failed after 3 years model 84240
January 21, 2015
Rated 4.0 out of 5.0 by cajun4500 product fit existing valves and gave the customer what they were looking for
good what was required for the job parts fit old valve and gave the new look that customer was wanting
January 7, 2014
Rated 1.0 out of 5.0 by KBDenver This is NOT a fully functional faucet!
Granted the title includes the word "Trim", but nowhere in the description does it reference the other parts required to make it function. I ordered two of these, and cannot install them until we discover where to acquire the innards.
Home Depot, please provide the missing information!
April 20, 2011
Rated 5.0 out of 5.0 by tboomer home owner
We have had this faucet for 6 yrs and I just needed to tighten the hot side lever hub assembly. I of course jumped in and took apart the faucet from underneath, mistake! Ended up contacting Moen and found the model number located on the back side of the faucet. Turned out it just unscrewed from the top. Great customer service, I have called before and always get great service and information is easily found on there site! Great product!
October 8, 2013
Rated 5.0 out of 5.0 by JHoward Great SERVICE & Product
Called Customer Service and the guy knew his stuff. I love the Monticello fixtures...it looks great and I have received compliments from friends.
January 13, 2014
Rated 1.0 out of 5.0 by hanyman Maintenance nightmare
I make my living as a handyman. Exterior design is very artistic but it makes maintenance ( replacing a leaking stem) very difficult. The installation/maintenance sheet (1923) doesn't apply to this model/style even remotely. If installation wasn't done perfectly or if the stem has leaked for a while it might not come apart to allow stem replacement. Don't chose this handle design.
January 13, 2013