Rated 3.7 out of 5 by 15
Rated 5.0 out of 5.0 by tman I returned it
It was not what I needed so I returned it. Return was easy and great and they helped me identify the correct part
October 4, 2016
Rated 3.0 out of 5.0 by jim Works, not as easy as you think
The repair parts worked, the install is the hard part. Disassembly took over an hour, did not come apart as easily as the instructions would lead you to believe. Why doesn't the repair parts come assembled with the brass insert?
March 22, 2016
Rated 5.0 out of 5.0 by mgm Works great!
A word of warning is to be sure to use the provided lubricant on the new "O" rings. Also, do not force the spool into the cartridge if it gets stuck during reassembly. Look at the cartridge slots where the O-rings must pass under and push the protruding O-rings back into the groove where they belong. If you force it, the O-rings will be severed.
I think that is what happened to the original cartridge because when I disassembled it, there were 2 small rubber shavings that came out with the spool. The faucet has had a very small drip from day 1 and was a little stiff when turning it on & off.
Works great now!!
BTW, I went to the Moen website to get the exact replacement kit for this faucet, then bought it at Home Depot online.
January 5, 2016
Rated 5.0 out of 5.0 by Jamie It worked
My friend tore the rubber side piece helping me install the original, this fixed it up nicely.
September 15, 2015
Rated 1.0 out of 5.0 by reluctant o-rings shred when you try to reassemble
Followed the instructions carefully, including lubricant on internal o-rings etc. Needed to force inner cartridge back into position and, in doing so, shredded pieces from EACH of the internal O-rings. Replaced them with hardware store o-rings TWICE and tried to reassemble really carefully, but each time damaged the o-rings inside. So, this is not a suitable rebuild kit. Perhaps there is a fixture they use in manufacturing that prevents this problem, but not clear how you can do this at home. Usually Moen does much better, but this is not something you should purchase. Just buy a new cartridge.
August 18, 2014
Rated 1.0 out of 5.0 by homeowner Moen faucet repair kit
The parts in the faucet will not remove with the Plastic removal tool supplied in the kit. First the ears on the existing cartridge broke off before the cartridge even started to rotate as instructed. After 6 years the cartridge is corroded into the housing and had to be broken out in pieces. The internal stem has an O ring on the stem and removing the cartridge can result in damage to the O ring groove. This is the second one I have replaced both took 4 hours to do the job and I tried to follow the instructions. I have been involved in home construction and maintenance for over 30 years and this is the first time I have ever had this big a problem with a product.
I will NEVER have another product from this company or buy a house that has their products.
The only good thing was the Home Depot order was delivered on time.
December 24, 2014
Rated 1.0 out of 5.0 by FloridaRob Bad Design
As other have stated, you will most likely break the replacement O-rings when re-installing the unit. Purchase the entire replacement cartridge and save time & grief.
April 14, 2015
Rated 1.0 out of 5.0 by Joseph Cartridge repair kit
This review is coming from a technician proficient in plumbing... If your O-rings are not broken, you really don't need this product. I removed mine only to find out there wasn't enough oil included with the kit to install the new ones without tearing the new o-rings. Somehow, I was able to use olive oil from my kitchen to reapply the old O-rings back into my cartridge. My tip is if you can get the cartridge out in one piece, just leave it in a glass of vinegar and lime juice for a day, purchase a proper brush to simply clean it with, and then put the cartridge back into the faucet valve body. The only part of this kit that was helpful to me was the cartridge removal adapter. Everything else tore because of insufficient lubrication and a very tight fit. Before you remove it, take a picture or note which way it goes back in or you might reverse the direction of the cold and hot sides. I was pretty disappointed with the instructions because it had me put it back in upside down from the original direction it was in there (I didn't note which way it came out) and so now my cold and hot sides are reversed but I can live with that rather than pulling it apart again and risking damage to the cartridge. I felt like this was a waste of money and if I had to do it again, I would have simply bought the OEM Moen cartridge already assembled or just bought a new faucet. I don't like the Moen design to start with, but that's an entirely different topic.
March 11, 2015