Rated 2.8 out of 5 by 68
Rated 1.0 out of 5.0 by RCKUBE Warning...tile cracks
Got the Captiva 7 piece dining set from 2011. Noticed early this spring small cracks in the tile. Well in the few months since they have developed into large cracks and several tile corners have broken off. Not to mention placing a level across the table I have place 4 quarters on top of one another before they reach the level. The warranty place went out of business also on top of it all. The good thing is the local home depot that we purchased it from is stepping up to the plate and going to replace for us. I will NOT be getting the 2012 captiva set though based on the experience we have had with this table.
June 25, 2012
Rated 1.0 out of 5.0 by NICUNurse DO NOT BUY!!!!!
We bought this set over Mother's Day weekend and contacted HD about returning it today. What we loved the most about this set turned out to be its' downfall: the metal frame can't adequately support the heavy tiled top. The whole top is warping, causing tiles to crack. It is very evident where there is support, and where there isn't, based on the long lines of cracks running through the tiles. Also, there are big chucks popping out of random tiles! Really poor quality.Thankfully, the guy at HD that was helping us with the return today has already seen 4 other sets (out of the 8 sold at that store!!!) come back for the same reason and was great about it. They are sending out their truck to pick it up. Beautiful set right out of the box, but you'll be sorry within a month: run the other way!
July 1, 2012
Rated 1.0 out of 5.0 by Lyla Table cracks
I saw this patio set and loved the way it looked and the seats were comfy..when we got it home and put the legs on the table and turned the table over there was a crack in the middle of the table. I have spent four months trying to get the table replaced only to get a run around from the company. The tabletop has further deteriorated.
I recommed NOT to buy the patio set!
August 30, 2012
Rated 1.0 out of 5.0 by cawilking DO NOT BUY!!!!!!!!!!!
Just over a year old and the table top has cracked, there are cracks everywhere in the table top and the edges of the table are disintegrating. The entire table top is now warped and has separated from the metal frame that supports it. The chairs and cushions held up quite nice. The table looked great for the first year.
October 15, 2012
Rated 1.0 out of 5.0 by Csharp33 Top cracked
It's beautiful... Then got major cracks running down the length of both sides where the underneath support bar is.
Home Depot replaced the table however we are skeptical to take it out if its box after reading all the reviews everyone else seemed to have same issue.... Hoping if to replace with another table with great reviews
July 15, 2013
Rated 1.0 out of 5.0 by Lazyfencebuilder Absolute junk and no customer service
The table originally looked beautiful and assembly was straight forward. After about 4 months the table top developed cracks so we contacted Home Depot and were told it was past 90 days and to contact Home Casual for warranty coverage. So we called and sent pictures and were told the table was on back order. After a few months with no response we emailed again and were told that Home Casual no longer covered the Capitva table and would forward the claim to the new company. During that time the table top has basically disintegrated. It has now been 6 months since our claim and we still have an unusable table.
March 17, 2012
Rated 1.0 out of 5.0 by trapr Please Don't Buy
I purchased this patio table and chairs from Home Depot when year ago it took five attempts at shipping the table and chairs over three month period of time for me even to receive them. Within two months the table is severely warped you can't set a glass of water on it without it leaning over. And the manufacture is completely unreachable. This is just a waste of money it looks good for a short period of time so if you're buying a set last a couple of months this is it.
May 19, 2015
Rated 1.0 out of 5.0 by howzball Started off Great
Out of the box this set was perfect, well built and heavy table so wind wouldn't blow it around. All the chairs and cushions were super comfortable and for the price it was a no brainer. Now a year later the table top looks like it's been through a hurricane. It's cracked along every edge, some edges are cracked from end to end. We're just waiting for the tile to fall off. Looks like we're past a year so no chance of a warranty.
I wish the rest of you luck if you purchase this set. Seems like it has a serious design flaw. If your top isn't cracked yet all you have to do is wait. We even went and bought the best, heavy duty table cover we could find so this has never been exposed to the elements. The top that isn't cracked still looks day 1 brand new.
No more Home Depot tables for us.
March 22, 2012