Rated 4.0 out of 5 by 2
Rated 3.0 out of 5.0 by Tiredagain Beware of installation
This door leaves a lot to be desired related to installation. The instructions are not too bad until you get to the part about adjusting the sill.
The door was delivered with the sill adjusted to essentially its lowest possible position. I installed the door in accordance with the instructions, but found it very stiff to close. I correctly attributed this to the sill being too tight, but did nothing about it until I got to the instructions related to the sill adjustment. The instructions say to turn the sill adjusting screws counter-clockwise if the sill is too tight. I tried to adjust the sill in accordance with these instructions, but it kept getting tighter until it got to the point that the door would not close. I called the Masonite help line and talked to Matt. He said I should turn the screws clockwise in a manner that implied this was obvious, and there must be something wrong with me. Anyway, I returned the screws to their original position, and tried turning them clockwise. I think this would indeed have loosened the sill except that it immediately bottomed out against the concrete floor with the door still way too tight. Not wanting to subject myself to Matt again, I fiddled with the installation until I got it tolerable. In order to make it work, I racked the door frame slightly outward (maybe 1/16”) at the top of the hinge jamb, and shimmed the top and bottom hinges to further move the door toward the jamb at the top hinge and away from the jamb at the bottom hinge. This all worked to raise the door higher above the sill and make the door usable. It still operates a little stiff, but I hope that as the seal on the bottom of the door wears, the performance of the door will improve. At this point I thought I was home free.
Not true. When I installed the dead bolt, I found the mortise for the strike plate is far too small and far too shallow. I had to modify the jamb to accept the strike plate for the dead bolt. This was not too difficult (the radius corners didn’t help), but not something I should have had to do. It made me nervous to carve into a brand new door frame.
I am pretty handy. I have previously installed several doors, and not had the problems I did with this one. So, unless you are handy, and willing to struggle with installation, hire the installation done or select a different door manufacturer.
If you should decide to venture into this web of installation problems, consider spacing the sill a little off of the sub-floor to allow the sill to be adjusted downward without bottoming out against the sub-floor. Also, don’t forget that the instructions related to the sill adjustment are backward, and don’t count on much help from Masonite customer service.
September 20, 2014
Rated 5.0 out of 5.0 by judetu hope to do business with home depot in the future
new fiberglass door looks great...arrived when they said it would....good value and easy to install...thank you
July 24, 2012