Rated 1.9 out of 5 by 21
Rated 1.0 out of 5.0 by James HORRIBLE LOCK -- DO NOT BUY MASTER LOCK
This lock is horrible. It worked for one week. It fell off the front of my locker at the gym, and the combination would not open it. The quality control at Master Lock has gone down hill. This product should not have been released!
If you use Master Locks, carry bolt cutters (see picture).
August 3, 2011
Rated 1.0 out of 5.0 by LuckyDog Not worth the trouble get the directional instead.
It was very hard to set the custom combination due to the inaccuracy of the mechanism. Took me almost an hour to set the right combination because if you set the number that you want it could be the numbers next to the ones that you set because the mechanism is so loose and inaccurate. I read the instructions over and I am good with locks and this is the worst design by Master. Also the dial is very hard to spin and no grip at all.
I like Master locks and the following is the best I had so far. Fun and Accurate and that fastest opening combination lock I ever tried.
Steel Speed Dial Combination Padlock
Model # 1500IDHC Internet # 202260695
Store SKU # 135367
October 30, 2010
Rated 4.0 out of 5.0 by pacorancho28 Works as promised
I had no issues with this product and in my industry, all I can ever ask is that the product works as designed. Mission accomplished!
June 3, 2014
Rated 5.0 out of 5.0 by papa this product is durable, easy to customize, and is fun
I bought the pad lock to secure the driveway to our property in the country. We needed a way to allow access to a select number of gusts that did not require handing off keys. The combination lock suited the requirement. It seems heavy duty and holds up to weather.
April 1, 2014
Rated 1.0 out of 5.0 by Turtletaub Wish I read the reviews first.
I would have never expected such a poor product from Master Lock. This product now has a 1 star rating at Amazon with 51 reviews.
The lock I purchased could be opened simply by turning its dial to the last number of its combination. Meaning all someone had to do was quickly try each number and letter until the lock opened.
If you have one of these locks and it appears to be working properly then I advise you to see if it is defective in the way my lock was.
November 7, 2011
Rated 1.0 out of 5.0 by Matt Terrible product
I purchased two of these locks from Home Depot and for a few months they were very handy. They are are easy to open with one hand, which also means that they are fast to unlock, which was an original consideration of mine. However both locks that I purchased failed within months of purchasing, leaving me locked out of my storage units and forced to find commercial grade bolt cutters to break the locks off. In both cases the locks were functioning well when suddenly the mechanism in the dial started to slip and I was unable to turn the dial a full cycle. In both cases the mechanism reset itself to a new combination that I was not able to deduce. If this happened once I would chalk it up to bad luck but it happened twice and both products failed in the same manner, despite having been lightly used (40-80 cycles) and well taken care of. Next time I'll stick to a normal combination lock. Do not buy this product.
March 2, 2013
Rated 1.0 out of 5.0 by M132 Too tricky to set combo
You get one chance to set your new combination. Falter spinning the dial and your new lock is worthless. There's no company support to contact nor a reset to the factory default combination. The item is rendered unusable.
February 12, 2014
Rated 1.0 out of 5.0 by IvyK Nope
Lock randomly got stuck and now I have no access to the bike that is my only means of transportation. I will never buy from this brand again.
April 9, 2014