Rated 3.7 out of 5 by 339
Rated 1.0 out of 5.0 by Josh Find a different unit (AND a different brand as well)!
Here's yet another testimony to add to the hundreds of others on this site and other sites that Maytag MDB7749 is a defective model. I purchased this dishwasher in June 2014 from Home Depot. Just after the one-year warranty expired in August 2015, the control panel began to act up. I'd press the "Normal" cycle button and three others would light up. Then in November it stopped working completely.
I called Maytag and the first rep (rather rudely) told me that I would have to pay $99 for a diagnostic service call, and if the diagnosis was the control panel, there was a possibility that it would be replaced at no charge. After getting off the phone, the more I thought about this, the more ridiculous it seemed to pay someone $99 to tell me what I already know. I called back and calmly explained that I'd seen countless reviews online that described the exact same problem and that it wasn't reasonable to pay someone to diagnose a known problem.
Long story short, I persisted and was able to speak to a manager, and they finally agreed to send a local repairman and pay for the diagnostic.
The repairman came this past week. After removing the control panel (very easily I might add for those who might want to replace it themselves- only a few screws and a quick wire harness disconnect) we looked at the ribbon on the control panel and the same rust that so many other reviewers have noted was present. Before he installed the new panel I asked to take a look at it. Good news is that the ribbon on the new panel appears to have been upgraded with a glossier finish than the old one. I'm hoping that means it will be more moisture-resistant.
In his notes the repairman had been instructed by Maytag not to charge me for the diagnosis or the part but to charge me for the labor. Although I felt it was wrong to pay anything for this repair I was tired of haggling over it, and agreed to pay the $130 labor charge.
To sum up, don't buy this unit. In fact, it would be wise to consider brands other than Maytag/Whirlpool as reviews on their other recent models highlight similar defects as well.
(One other note: I went to Home Depot where I purchased the unit to see if they would be willing to do anything about this. I spoke to the manager and he said he couldn't do anything except give a small discount on a new dishwasher if I wanted to buy a new one.)
December 1, 2015
Rated 1.0 out of 5.0 by amylu Lasted 2 years
less than 3 years old and it needed a new control panel !! My old GE lasted 18 years and I didn't have to clean the dishes first and never called a repair man once. I called in to Maytag and they offered me a new dishwasher at a discounted rate. The new panel cost almost as much as the new dish washer.I see this model is discontinued and I know why. Not a happy camper.
May 27, 2016
Rated 4.0 out of 5.0 by Gerri Quiet beyond my expectations
Maytag was not my 1st choice but this dishwasher wouldn't take no for an answer. They say: "Maytag repair people don't have enough work!" I CAN SEE WHY "Many A Year Together As Great"
January 20, 2014
Rated 5.0 out of 5.0 by Hunter28 I like this dishwasher
This dish washer is great compared to my old one. It’s very quiet, and cleans the dishes well. I recommend using the cascade platinum packs (they give you two with the machine) I used one the first time, and put a Teflon pan with egg in the machine, and it came out spot free and clean. I tried the same thing again with a finish power ball and, the pan had a nasty film on it. Also, use the rinse aid. I ran the auto clean cycle, and that seems to work. The machine ran for about 3.5 hours the first time, including the heated dry cycle. The next time I ran it, the cycle was more like 3 hours. According to the manual this is normal for this machine, and it still uses less energy/water than an older machine. The only thing I can complain about is that when I ordered it, I looked at the PDF file of the manual/installation instructions on Home Depots web site, and it did not mention that it included a water line, and also said I’d need a 90 deg. 3/8 to ¾ elbow. I went out and bought that stuff, and when I got the dishwasher, it had all that! Oh, and I've only had it a few weeks, so I can't say how it will hold up over time.
May 15, 2014
Rated 1.0 out of 5.0 by rksandiego I am in dishwasher purgatory
This was just installed, I loaded it up for the first time, and I already hate it. I bought it because of the ten-year warranty on the motor and racks (which were the first to fail on my old Maytag). I can't imagine having this thing for 10 years, as I CANNOT FIT ANYTHING INTO IT, particularly any bowl larger than a small salad bowl. Why are there very few bowl accommodating (bent/curved) tines in the racks? I don't think there is enough clearance on the top rack for a wine glass.
The racks are definately smaller than my last Maytag, and FAR less versitile. When I put my slow-cooker insert in (there really is almost no open space to accomodate something with thick, curved walls), the tine bent. It is just sitting in there, kind-of "balancing" on top on the tines. How am I supposed to use this thing for the next ten years? Do the people who design these things actually use them?? I cook everyday for a family of four. I will be lucky to fit the dishes from one dinner into this machine. I cannot imagine fitting pots and pans in there.
What a regretable purchase. I labored for so long about this purchase, read so many reviews my head was spinning. Now, I cannot return it, and I can't afford to replace it. This is the LAST time I buy something this expensive online. But, they did not have what I wanted in the store. Ughhhhhh!!!!!!!
I cannot believe I am stuck with this thing. Unless you only use flat plates and very small, shallow bowls, don't buy this.
June 5, 2013
Rated 2.0 out of 5.0 by Homeowner Poor handle design broke (1) month out of warranty
Purchased this to replace a GE we had for 16 years. We did research and read reviews and decided on this Maytag. After one year an a month, the top plastic panel with the handle and electronics started to come un-snapped. I removed it and found a small plastic pin had sheared. This was all that was holding the handle on during open and close. A very poor design at best.
The only thing Maytag offered was to schedule a service visit at $100+ or a guaranteed repair at $200+. I ended up repairing myself and found that another internal plastic part had also failed. The parts alone would have been almost $300. I repaired it myself with a better solution.
I will not buy any more Matag appliances due to poor engineering on what should be a simple and durable part of the machine, the handle. My only reason for a 2 star instead of a 1 is that it does work.
August 9, 2015
Rated 5.0 out of 5.0 by Jeremy Great Dishwasher - SUPER Quiet
I had seen some comments on this being noisy and must say they either installed it wrong or maybe sleep next to the thing. This is SO quiet it is amazing. Simple install, though I did have some trouble with the water connection leaking. Though it says not to use teflon tape on the brass fittings, it said nothing about the plastic fitting, so adding it to that solved my problem. Using the Jet-Dry is a must but with that it comes out great. This washer replaced a 12 year old Frigidaire so I was used to shorter wash cycles than what this one has, but this one gets the dishes so clean, I don't mind the extra cycle times.
June 4, 2013
Rated 4.0 out of 5.0 by jocko Not easy to install
The only issue that I had was with installation. The dishwasher has sheet foam insulation that's not secured all that well to the dishwasher. If it's a tight space, it will tear off, as happened to me. You may need more than 24 inches clearance, with extra clearance on left side. I had to remove some of the insulation to get it in. Dishwasher is easier to install if you put a plastic sheet over foam insulation and after dishwasher is in pull plastic sheet out. Instructions for locating water feed and waste tube on left side are wrong. You will have to measure yourself.
June 10, 2014