Rated 3.3 out of 5 by 20
Rated 1.0 out of 5.0 by Tino SCRATCHES AND DENTS DAYS AFTER INSTALLATION, POOR QUALITY FINISH
We installed the floor on both levels in the house, spending several thousand dollars to purchase this flooring, and even before finishing baseboards already regretting our decision. As some reviewers here say, the quality of the finish is poor. The floor dents very easily. Simply sitting on the chair will dent the floor or dropping any light objects. Scratches are already everywhere. If you have pets, trimmed nails or not (Contrary to manufacturer responses here) - they will leave marks. During installation you can see finish coating already peeling off on the edges even before fitting planks in place. Buy real wooden floor elsewhere and either finish yourself or buy decent quality pre-finished. Even laminate would be better than this flooring as laminate is harder. Very disappointed.
May 18, 2016
Rated 5.0 out of 5.0 by Mikeafa1 Very satisfied, great quality!
Very easy to install, great solution to enhancing a floor for a bedroom or other small room. Could also be used for other rooms but I personally would choose a stronger and thicker floor for heavy traffic like conventional wood flooring that is 3/4" thick. This flooring, because it is a floating floor sounds hollow when walking on it and doesn't give you a great quality feel but looks great! I would use this product again because it worked out just like I had expected. Loved the idea that it was click-n-lock, precision locking tabs, made of plywood with wood veneer (not cheap MDF) and little to no waste if the directions are followed. Great value, installs in just 8 hours and is the same cost as having a rug installed but with much richer looking results.
September 15, 2013
Rated 5.0 out of 5.0 by FHB quality was superb
The product was as expected. Good quality great packaging, Shipping time was great. I was very satisfied by the entire purchase.
October 6, 2015
Rated 4.0 out of 5.0 by Jlustew Love my new floors
Floors look great, and did not disappoint. Did the entire downstairs of my condo after seeing this flooring when it was installed at my son's place last year. His has held up beautifully, and I expect that mine will as well.
July 28, 2015
Rated 2.0 out of 5.0 by momof3 Pretty but scratches easily and color does not go very deep
I have had this product for nearly 3 years and the first scratch appeared before the floor was even complete. This was professionally installed and was apparently easy to use and was no issue to the installer. Minor scratches basically cover all of the exposed surface so it actually stands out less now than it did in the beginning but when the light hits it right you just see EVERYTHING.
My second issue is that the stain does not seem to penetrate far at all. The scratches caused by our cat walking are not deep, but, our sofa did gouge the finish and we see raw wood. I have no idea what we will do if we ever rearrange furniture or sell the house... I am happy to have the ease of a hardwood but disappointed in this particular product.
December 27, 2014
Rated 1.0 out of 5.0 by jsmp2008 Scratches and Dents - Very Disappointed
This floor was a huge disappointment and I'm very sorry we every purchased it. We chose this floor because we liked how it looked, but on the day we installed it, sliding our fridge back into place after installation put huge indentation marks in the floor. In addition, the rep we spoke with when purchasing said the hardness rating should be fine with a pet as long as we kept the pets nails trimmed. There are so many scratches and dents, I am embarrassed to have people over to my home. In addition, if we drop anything, it seems like it puts a dent in it.
No one will take responsibility for the poor quality of the floor and everyone refers to their special warranty for pets and state they can't do anything. I will be paying to buy something else and will chose another home improvement retailer for my future purchases.
Long story short, if you have kids, pets, or ever plan to move something across it or accidentally drop something on it, buy something else!
March 22, 2015
Rated 5.0 out of 5.0 by David Wood Floor
The flooring came in good condition in a timely manner. Easy to install, nice look.
April 7, 2015
Rated 1.0 out of 5.0 by acp410 Looks good, but scratches and dents very easily
Looked great at first. But I've had this floor for about a year and our 25 pound dog as ruined the floor with his claws, it scratches very very easily. There is a section of the floor by the door that has deep gouges from his claws. It also dents very easily. I have dropped silver wear when i was putting it away and a fork's handle put a pencil sized hole/dent in the floor. My wife dropped a plastic door to the doggy door and it put a hole in the floor. We are already looking at replacing this floor because it looks terrible with all of the scratches. I would definitely tell anyone not to get this product unless you will never drop anything on it, not wear high heeled shoes, or have any pets.
October 10, 2012