Rated 1.7 out of 5 by 11
Rated 1.0 out of 5.0 by jack terrible product should be pulled off shelves
I used grout like it said and it bleached my sand color grout to white. I used this on a 20 by 25 room and now I have to rip up grout and replace with the sand color I originally wanted but with a different product. Its does not even resist staining or water and left a film around the edges of the grout. never buy this again awful experience
September 14, 2015
Rated 1.0 out of 5.0 by jackofall simply doesn't work as adverstised
The most annoying thing is the picture on the label showing grout repelling water in beads. What a lie. Liquids soak right in, and I already have a stain that cannot be removed. Maybe it helps somewhat from the stain going deeper, but I don't really know. I used good-quality sanded grout and mixed with this as directed.
July 6, 2014
Rated 1.0 out of 5.0 by david very disapointing
This product, used per the manufacturer's directions, lightened the grout several shades. It went from a charcoal to a light grey. After trying several techniques to darken it, stained it with a black art stain. We'll see if it holds up.
Manufacturer was no help. No warning on label about making grout lighter.
October 15, 2012
Rated 1.0 out of 5.0 by DIYer DOESN'T WORK
My newly installed tile floor has stained grout after 3 days. Grout shield is supposed to protect grout from stains for 20 years. I've never bought anything that completely fails to deliver to this degree.
March 11, 2015
Rated 1.0 out of 5.0 by spandangly DO NOT BUY
I don't think this product hazes any more than typical grout, as the other reviewers do... you will ALWAYS have haze, and you will always have to wipe your tile down thoroughly before the grout dries. Nevertheless--DO NOT BUY this product!! Your grout WILL be LIGHTER than you want it. Not only does this mean it's not the color I wanted, it means that the sanded grout caulk you buy for the joints, where you will have expansion and contraction, will not match. Ugh! I agree with the other reviewer who said they couldn't believe they paid more to have THIS! Blargh!
February 10, 2012
Rated 1.0 out of 5.0 by DavenportIowaDIYer So Far So BAD
VERY disappointed with product and technical support. We grouted with Grout Shield on Saturday. My husband said it worked just like if you had used water instead. We cleaned it up as best as you can that night. The next day an impenetrable white haze covered our DARK tile that we spent ALOT of money on. After panicking for a while, we found on the internet that we could try to clean with vinegar. This helped immensely to get the haze off (though not 100% yet), but, our darkish "Natural Gray" grout came out blinding white. WHITE grout with nearly black tile.... Ick. I'm so upset. No where does it state on the product label that your grout will turn out white. What a waste, all the time, effort and money for something I hate. I feel so stupid because I BOUGHT this stuff. I spent money to have this happen!
I have contacted the "technical support" number on the bottle but I was greeted with the message that "all representatives are busy" and was forced to leave a message. It's been 24 hours and NO ONE has called me back. I just want to know if this WHITE grout is going to fade as it cures. If not, wow.... what a horrible scam of a product. Who even knows if it works to shield against staining. Even if they gave me my money back, it won't undo the problem.
September 27, 2011
Rated 3.0 out of 5.0 by Dave Added protection
The grout still took two coats of top sealer to fully protect it though the bottle said it was not needed
February 17, 2015
Rated 1.0 out of 5.0 by expertdiy snake oil
this product is junk, doesn't work, I've tried it twice and it has failed both times!
April 11, 2013