Rated 4.1 out of 5 by 151
Rated 5.0 out of 5.0 by Gracie Great purchase
I purchased this as a Christmas gift for my daughter and son-in-law who live in Laguna Niguel, California, I live in Maine. I ordered it on line to be shipped to them from the Home Depot out there. They delivered it in the time frame they said they would. Everything was in great condition and the kids love it. They said it was a great Christmas gift and they use it almost every night. The directional shield is a great option...they are extremely pleased with it. Wonderful experience!!!
February 11, 2016
Rated 5.0 out of 5.0 by DreadPirateRoberts Better than we expected
We've used it only one weekend, and I can not speak to how it will hold up. New, it is very effective. We bought it for the tilting reflector, as we wanted to place it next to a metal wall but not toast the wall. The wall barely gets warm, and the table under it is very comfortable in 40-degree weather. The reflector is very good at directing the heat.
It would have been very helpful to have a "tools required" list on the box. A 10-mm socket would be a huge help. Many of the nuts are in recessed areas that are difficult to get on with a combination wrench. The directions are clear and the pieces fit together with moderate stretching around. It is very helpful to have a second person, when placing the burner on top and when fitting the reflector to its bracket.
November 29, 2015
Rated 4.0 out of 5.0 by bartofmtl76 Good Product
This item was easy to put together even though it was missing one nut to complete the task.
May 8, 2016
Rated 1.0 out of 5.0 by RinNC Terrible experience
I bought this heater in December and set it up immediately but could not get it to light. I contacted the manufacturer in hopes of getting help. It took over a month to get a response from customer service but eventually I was told they would send me a new part. Early March I still had not received anything so I contacted them again and I was told the part shipped. Over three months after buying the heater and I still don't have the new part. I now have HD customer support trying to help me and last I heard they cannot reach the company. I am surprised Home Depot does business with this company.
March 28, 2016
Rated 4.0 out of 5.0 by Rick Heater Works Great - Trash the Cover
Unit was fairly straight forward to assemble. Overall it heats up and works just fine - keeps everyone toasty.
The cover that comes with it - STINKS !!! Zipper failed on the 3rd use. Bought a cover from Amazon.
Overall recommend the unit - just trash the cover and avoid the pain.
April 19, 2016
Rated 5.0 out of 5.0 by HDCustomer My first Gas Patio Heater
Took about an hour to assemble. Easier with 2 people. This heater provide better heat dispersion than I expected and being able to aim the heat is a real plus.
April 13, 2016
Rated 5.0 out of 5.0 by GS2016 Loving this heater!
Bought this heater because of the ability to deflect heat where we wanted it and have not been disappointed. We like its appearance and it throws out all the heat we want where we want. The assembly instructions were very easy to follow and I was able to assemble it myself with relative ease using two vice grips to tighten bolts as needed. Just needed my husband to help hold the deflector panel while I attached it to the top. Have only used it twice so far but looking forward to many more lovely evenings on the patio thanks to this heater.
February 24, 2016
Rated 1.0 out of 5.0 by Greg the ignition switch stopped working after 5 uses
Zipper on cover broke almost immediately. The ignition switch stopped functioning last weekend. I need to return, but cant find receipt. Can someone help me?
March 18, 2016