Rated 2.4 out of 5 by 9
Rated 1.0 out of 5.0 by iceman ok
I wanted a different lock but went with this one only to not fit my door and the price wasn't that great will be returning.
April 19, 2016
Rated 1.0 out of 5.0 by procwaad Pick another lock - this is junk
This lock is a prime example of "you get what you pay for" - right from the beginning, there were issues with the knob not turning, the code not opening the lock without relocating and trying over and over, etc. Then, the unlock button broke right off the keypad, rendering the lock unusable except as a normal key lock - ridiculous. I've contacted the company 3 times, and have yet to get a response - look elsewhere.
September 29, 2015
Rated 5.0 out of 5.0 by Jess We have one on every door to our home
We bought our first one a year ago & recently purchased two more to have one on every exterior door to our house. The benefits are outstanding. We don't have worry about keys. The keypad lights up in the dark. And changing the code is very easy. Also, being able to enter multiple codes means that we can give someone the code without giving them the master code. This product is well made & even after a year of multiple uses a day it still works and looks brand new. I would and do recommend this product to all of my friends and family.
December 10, 2013
Rated 4.0 out of 5.0 by Cappy1 Install a little touchy
Received this product as ordered, installed and 3 keys would not function, read troubleshooting instructions and had to check and realign pins in wiring harness, still would not set, removed entire unit from door and reassembled on tabletop worked fine, read instructions and notes do not over tighten screws, reinstalled and did not over tighten works flawlessly, READ AND FOLLOW INSTRUCTIONS will save you time
December 30, 2014
Rated 3.0 out of 5.0 by Wyo1962 doesn't work everytime
The keypad on these units don't work each time. Sometimes you have to hit the relock button to re-enter the code and unlock. It can be frustrating. We are hoping that in time as the keypad gets used more it will make for easier access.
April 15, 2014
Rated 1.0 out of 5.0 by jjolet what a piece of garbage
The keypad has been flaky off and on from the first week. today it wouldn't work at all. i just had to drill out the lock core in order to get the door open so that i could uninstall this to take it back. i have 2 other combo locks like this from 2 other manufacturers and this one is by far the most horrible one. I'm hoping to get my money back, but clearly this pile of garbage is getting replaced today either way.
January 27, 2012
Rated 4.0 out of 5.0 by Janchen Easy to operate.
The product occassionaly does not open on one set of numbers installed; we have to use the other number and then it will open. When we want to lock the door again it will not lock, we have to lock it manually with the door lock on inside, then close the door and touch the number to open and it will work. This malfunction happens only sometimes.
August 14, 2012
Rated 1.0 out of 5.0 by bauji not a quality item
the lock set installed easily. looked great and closed securely. however after 2 months the center vertical set of numbers stopped working. 2 5 8 & 0 no longer worked. i had a key hidden outside so i didn't get locked out. I do not recommend this lock set.
November 19, 2011