Rated 4.3 out of 5 by 32
Rated 1.0 out of 5.0 by pjbuilder Bit the dust. Again
This is the second Dremel oscillating tool we've had. Worked fine for a year or so then stopped working completely. After seeing what I have to do to get it repaired under warranty, just not worth the time and effort. If you're a homeowner using for occasional work, probably okay. Professionals using daily should plan on replacing frequently. Poor design. In order to hold it, your hand is covering up the air vents on the tool. Time to find another one from a different manufacturer.
July 22, 2016
Rated 2.0 out of 5.0 by Zea not impressed
After 2 hours of use ON/OFF button sticks otherwise does a good job. Upon calling Dremel they said that they will repair the product but I have to pay for shipping. Pathetic is that it did not even lasted more than 2 hours of use.
April 27, 2016
Rated 5.0 out of 5.0 by Mickey paid for itself with the first job
My french doors face the brunt of the weather and with that suffer. The bottom 3" of the doorway framework had begun to decay. Options were limited, hire a professional to repair, replace the unit, or try the repair myself. I had never owned a tool like this before and after a couple sample cuts took the plunge literary. The tool was very controllable and hefty enough to do the repair. Cut out the decay, replaced and painted the framework. Good as new.
May 10, 2016
Rated 5.0 out of 5.0 by Big Al Just plain handy to have
I was able to eliminate a couple of other tools (donated to an air museum) because my MM20 does everything those tools did and it's just all round a better single tool to have in my arsenal.
May 19, 2016
Rated 2.0 out of 5.0 by matty mm20
I bought this about 1 year ago and now it wont oscilate. The plastic housing wore out.
May 15, 2016
Rated 5.0 out of 5.0 by Robert Mack Great customer service
My old Multimax was starting to have some performance issues so I contacted the folks at Dremel. They asked that I send it in to be looked at for a possible repair. Even though the item was at least 4 years old (I thought it was just 2) they replaced the item with a brand new one. To make the experience even more over the top, they threw in an accessory that I did not already own. I was prepared to pay for the repairs as I love the item and find it amazingly useful but they over delivered. Many thanks to Pat and Dremel for standing behind their products and delivering more than one should expect. I look forward to my moulding project!
January 20, 2016
Rated 4.0 out of 5.0 by Rob52 Works as advertized and good value for the money.
Have used this tool several times and it has saved me time and effort. Works as advertized. Did have trouble with the blade comming loose twice, but found that you just have to really tighten it down and have had now trouble since.
April 18, 2016
Rated 5.0 out of 5.0 by posoul Works great
I bought this realizing that it would only used sparingly. Therefore, I was looking at price first. I had heard of Dremel products all my life, so I thought I would give it a try. The MM20 works great for around the house usage. I just cut off eight door casings for a new floor installation. It couldn't have worked any better for the job that I was doing.
March 3, 2016