Rated 3.8 out of 5 by 9
Rated 5.0 out of 5.0 by happygriller Great grill
Very happy. Have it for 2 moths now and used it 5-6 times and very impressed. Lower body is powder coated but well build and easy to assemble. Sizzling zone is awesome. Used rotisserie twice and still having slight issues with temp control but it's getting better. Gets above 700 easily.
Assembling manual has one error- doesn't show that you have to screw the top right after placing so had difficulty in using the screws at the end.
Bought accessories from other sources.
April 17, 2015
Rated 3.0 out of 5.0 by Bill Works well but....
Recommend with reservations. Works well, looks good but not sure it's worth the price. I ordered online and the assembly required was EXTENSIVE! This was complicated by a part being damaged in shipping. Napoleon was responsive and shipped a replacement but that all took 10 days or so.
May 19, 2015
Rated 5.0 out of 5.0 by Rookery Best product since a long time I felt so satisfied and same with your service and time delevery .
Excellent,the quality and the stainless impress me a lot having experience .the strength of the cooking is marvellous and very easy to control the right tempeture .the delivery was great and the delevery people help to bring it at the right place for no extra charge.very easy to assemble and the plans very easy to read.5 stars.michel beaulne
February 18, 2015
Rated 3.0 out of 5.0 by Todd Not overy impressed.
Overall, I am not overly impressed. I liked the Napoleon Grills that I saw at a dealer. They were well made and that's why I decided to buy one. However, the HD version is not the same and I found out that it is made in China vs. Canada where their other models are made.
After the endeavor to put the grill together and finally getting all of the pieces together, I found out the i-Glow knobs don't work. I switched batteries and checked the connections, but they still don't work. The other issue is that the side infrared burner blows out when it is windy even when the main grill is not on. There doesn't seem to be enough pressure.
I like the look of the grill, but for $1,000, I expected a nicer grill.
I now need to figure out how to get the i-Glow know issue fixed, because I am not bringing it back only to have to build another one...
May 16, 2014
Rated 5.0 out of 5.0 by Macinthebox Pleasantly surprised!
I must say that I am extremely pleased with this purchase! I had heard that Napoleon made a good grill but wow. The lid is so solid and I have more than enough room to cook lots of food when I entertain. The first time I cooked on this BBQ I was amazed to how hot it is. I don't even need to put this on full blast to get the grill up to temperature. If you are looking for something different on a grill, try the infrared ceramic burner. Very hot and perfect if you are a steak lover!
Overall, very happy with my purchase and can't wait to show off!
March 20, 2013
Rated 2.0 out of 5.0 by dissapointed Product received- not as described
The Grill appaered to be well made, but the description said it was all stailess stelel, with a stainless steel cabinet. The Grill that arrived did not have a stainless steel cabinet and it was returned to Home Depot. $1000 should buy a grill that is stainless steel, not powder coated steel.
July 14, 2013
Rated 1.0 out of 5.0 by Fourjm Flare Ups & Uneven Temperature Control
We have just purchased this grill, It took hours in the assembly not what was advertised. We have had flare-ups which burnt our ribs. When trying to use the rotisserie, we couldn't keep a constant temperature. The temperature fluctuated from low to high. We are sending this back.
April 17, 2013
Rated 5.0 out of 5.0 by Diver Only had this grill for a month, but it is a dream to use.
I also bought the rotisserie, basket and shish kabob accessories. My only complaint is that the basket wires are too wide which lets even big chunks of vegetables fall out. All other features of the grill are great!
May 21, 2013