Rated 4.4 out of 5 by 469
Rated 1.0 out of 5.0 by HeidiRealtor Did not work and Nest would not replace
I received this nest which was not charged upon arrival. I called help desk and they had me charge up the nest and call back. The power was still not connecting correctly and they tried to troubleshoot for an hour. At the end, the nest died again which they said should not be happening. They asked me to re-connect my old thermostat to prove that the issue was their product, and not my A/C. My A/C worked perfectly up to the second I attached th nest. I would never buy a nest product again.
September 18, 2016
Rated 3.0 out of 5.0 by Steve It's great when it works!
The idea is great! controlling thermostat from afar and having it learn your routine/schedule. However, when it it continual turns off and restarts its self, seemingly dozens of times without cooling the house, for no apparent reason, it's north worth a cent!
Purchased as a Christmas gift. Set it up prior to leaving on vacation for New Year's. Couldn't use it while away because the unit wasn't connected to the internet, even though everything else in the home was (apps controlled lights, security camera.)
Yesterday, it started doing that same thing again: turn it self off and then restarting. probably 20 times in 60 minutes. It was 90 degrees outside, and then got to be 80 degrees inside.
Customer service was a joke! I called. She wanted a picture of the wiring in case that was the problem. I had said it had been working for nearly 5 months and that it must be a software issue. But I took pic and sent to her. Then after she received it and looked at it, she wanted me to change the wiring around. I wouldn't do that. I told her that there's no way the wiring is wrong, "IT'S BEEN WORKING!" How can the wiring be wrong!?!? I asked her how long would it take to redo the wiring, she said at least 30 minutes. I'd already been on the phone for 20 minutes. "If that doesn't work, what's the next step?" Her response, "You'd be transferred to a specialist." Why can't I do that now???
I ended up saying it's not worth it, I'll go get another brand. Said good bye and disconnected the call.
May 14, 2016
Rated 4.0 out of 5.0 by HeaterMan Nest Remote Controlled Thermostat
Installation was easy and the instructions were clear and concise. They addressed using the thermostat to control numerous types of heating equipment with clear explanations.
The controlling online software is also clear and easy to use.
September 14, 2016
Rated 5.0 out of 5.0 by DmAC Great Programmable Learning Thermostat
The product quality is excellent and the interface is very easy to use. The schedules are easy to set and copy and the usability between my phone and computer is effortless.
March 24, 2016
Rated 5.0 out of 5.0 by Ginger Love it!
Be sure to read and follow the installation instructions. Good idea to take a photo of the wiring in your current thermostat prior to installation of the NEST.
Really do enjoy the ease of use and the "tech" aspect of the thermostat. Can check the temp from our smart phone while away. We use the Auto-away feature, as well. Great to increase heat as we get close to home. The menu notes the outdoor temp of your home location, the day/time, the indoor temp and humidity. Also like the NEST feature of illuminating as you walk past.
Also purchased the NEST smoke alarm/carbon monoxide unit. Easy to install. It will also illuminate as you approach.
Would highly recommend NEST!
December 22, 2015
Rated 5.0 out of 5.0 by Paul Good deal on Nest Thermostat
This is the 1st Nest thermostat that I've installed as these were very expensive when I installed my first wi-fi thermostat. Thanks to HD for running a special on the Gen 2 thermostat. Really not much difference between this and the Gen 3. It's a nice thermostat and it provides lots of useful info including history so you can track when there was a call for heat.
The only downside is that while the literature claims you can install without a "C" wire for power they don't explain that the thermostat steals power from your system by pulsing on and off. I would have not known if I didn't have an indicator light on my zone control. It was flashing after the install and I had to research why - fearing that I'd installed improperly. I ended up running a new 18/3 wire as I didn't want to risk a problem later on.
March 1, 2016
Rated 5.0 out of 5.0 by Wags Well worth the money!
If you're looking to save $$$ on you heat bill this is the answer, simple to install and looks great, I even got a rebate from the energy company!
March 8, 2016
Rated 1.0 out of 5.0 by Kws75 Nest can't hold temperature steady
I use the Nest for cooling. My nest lets the temperature rise 2 degrees above target temperature. Repeatedly. The result is that I wake up about five times a night feeling hot. I can't believe there is no way for the user to adjust the swing. Even cheap thermostats let users do that.
July 31, 2016