Rated 4.7 out of 5Â by 9
Rated 5 out of 5Â by John Great Storage Rack
This is a great storage rack. The frame feels pretty solid and the mounts give you a bit of flexibility. I think the instructions are not very well written and that it is probably best to just look at a picture of the completed rack first. The main downside to this rack is the packaging it came in. All of the bolts, nuts, washers are just loose in the box, so first thing you have to do is count up all of your pieces to make sure you have everything. Only one person is needed to install the rack which is the best part to how it is designed.
August 20, 2014
Rated 4 out of 5Â by deng good purchase, missing some parts, broken mesh
Product came but I was not sure if it was used and repackaged. The box was pretty dinged up. Upon opening and reviewing contents, everything looked to be there. All the zip ties used to hold everything together had been already cut so everything in the box was loose. The next thing I noticed is that some of the washers and bolts were strewn about. The bag that all the hardware came in had a hole in and it looked like it been repurposed and someone had tried to tape it shut.
I started to assemble which is pretty easy. I had everything laid out nice, neat and organized so it's easy to figure out assembly. As I started to put the mesh screens up, I notice that one of the splines was bent and the weld was broken. I am not too worried about it and it won't hinder the structural integrity. As I got down to the last half dozen bolts, I ran out of supplied washers! Off to Home Depot yesterday to purchase a small package.
So, I was surprised by the poor packaging but the product is fine. Great to be able to utilize the high celings in my garage for storage. I have this unit and purchased a smaller unit which I will install soon.
On a side note, the customer service people at the Lander St store in Seattle are great. I see how they have to deal with customers, especially those on bad behavior and taking it out on the staff. They keep calm. So, being aware of that, I don't want to add to their stress and put them in a bad mood. So, they always treat me with extra special care, especially Kairi. Customer service can be tough but keep up the good work! :)
August 19, 2014
Rated 5 out of 5Â by BIrdy Good product. I installed 2 of these and will install more if I move to a different place.
Good product... seems very sturdy. I'd purchase more if I needed to install these again. Only thing I didn't like is that the bolts were not contained in a bad - they were loose scattered all about the box. The product is adjustable (height and length) which is very handy. The hardest part was getting the anchor pieces in the right spot on the sheetrock covered ceiling. For exposed wood rafters, the install would be a breeze.
August 26, 2014
Rated 4 out of 5Â by Anon23 Great Product!
I installed the rack over the weekend, and it's been great so far. It went up pretty easy, and it's sturdy. It also looks great in my garage.
September 2, 2014
Rated 4 out of 5Â by Moose Great overhead storage solution
The product was a lot better quality than I expected. Installation was easy. Would recommend having it shipped to local Home Depot rather than home since it weighs about 100#. My shipping carton looked like it had been dragged across the country but all the parts were there.
August 26, 2014