Rated 3.4 out of 5 by 7
Rated 1.0 out of 5.0 by IslandLife Lasted only 2 years
Fan motor vibrates loudly and the heater over heats and switches off in less than 30 seconds. Have given up after trying to reduce the vibration by installing rubber washers to deaden the vibration. Could have lived without the heater, but the noise is loud and annoying.
May 1, 2016
Rated 5.0 out of 5.0 by bob Replacement for defective heater element
bought this to replace one the builder had installed two years ago. The heater element stopped working and I decided to buy a similar fan to take it apart and replace the heater element from the new one. The alternative would have been difficult and time consuming. The heater element was easy to remove from the new unit and it bolted right into place for a perfect replacement. Would be much better if the replacement elements were available through Home Depot.
September 8, 2015
Rated 2.0 out of 5.0 by Disappointed I have had multiple problems with heater unit!!!!!
I purchased this unit for a new construction basement bathroom and installation was easy. The unit was exactly what I was looking for to provide a bit of warmth in an otherwise cold basement bathroom. About 2-3 months into use, the heater unit started making rattling noises so I removed the heater motor unit to inspect it a found that the motor had come loose from the housing and also the fan blade was not properly spaced from the side of the housing. with a couple of washers and some loc-tite, I was able to fix that problem and was back up and running without noise.
About 1 year later, the noise returned so again I removed the heater motor to inspect it, but this time I found the plastic housing had melted from the heat! When the plastic housing melted causing the motor unit to tilt on its axis inside the housing. The fan blade began to rub on the housing again and the tab that locks the top of the unit in place came loose so the it was only being held in place by 1 sheet metal screw. When I installed the unit, I even installed a timer switch to help insure that it would not get too hot as I was concerned one of my kids might forget to turn it off after use. I can't understand why the manufacturer would ever use a plastic housing for this application???
I called customer service at NuTone and the rep offered to send me a replacement unit free of charge even though my unit is technically outside the 1 year warranty period. I appreciate that but it leads me to believe that they are probably aware of this issue. I asked the rep why they don't just make the whole housing out of metal (one side nearest the heater element is metal and the other 3 sides are plastic) which would easily solve the problem? His answer to me was that the plastic should work but sometimes the composition of the plastic and/or the heat treating process used on the plastic is "off" and it does not hold up as it is intended?
The bottom line for me is that I have had to repair this twice in about 1.5 to 2 years that it has been in service. It seems like they tried to save about $1 on materials and put out a poor quality product in the process!
October 13, 2015
Rated 5.0 out of 5.0 by BWbw Still in use after 25 years
We have had this installed for over 25 years. We now need to replace the ventilation fan. Should last much longer. Very good buy.
December 20, 2014
Rated 5.0 out of 5.0 by PatR easy and quit
this product was very easy to install Quit running and seems to be doing the job
January 6, 2015
Rated 5.0 out of 5.0 by Dreamthief Newtone 1500 watt heater
This is my second unit that I have purchased by Newtone and the installation was fairly easy and I was able get it done in a couple hrs . The prior was the same Mfg and i really like their products so I bought this new one from HD - it runs quietly and puts out a good amount of heat - I would buy it again - HD customer service was great and the shipment arrived without any damage.
December 10, 2013
Rated 1.0 out of 5.0 by lilrabbit Very Noisy, Hard to Clean, Difficult to install in old work, even if you are replacing the previous version of the same product.
Maybe I was just unlucky, but I expect better from Nutone. I have a range hood and other bathroom heater fans from Nutone and they have been just great for 30 years. While the fan this one replaced was working fine, the motor bearings were starting to go and so I decided to replace it when I remodeled the bathroom.
I was disappointed to discover that while this heater fan has the same external dimensions of my old Nutone heater fan, they have altered the design enough that the new fan would not fit in the old rough opening. While the vent fan for this unit fit perfectly into the old housing, it was not possible to swap out the heater unit. I had no choice but to rip out the old fan housing and then had to notch out the ceiling, alter the framing and re-route the duct work. Now I am no stranger to this sort of work. I made my living as a contractor for many years and have installed many bath fans. So none of this would have bothered me in the least if I had ended up with a quiet, reliable fan.
However, from the first day, this fan has been far noisier than the one it replaced. The housing is made from a lighter gauge of sheet metal than the previous version, and the mounting arrangements for the fan and heater within the housing are much less secure than in Nutone's older products. I seriously considered returning it last summer, but shopping around, I could not find a comparable unit that I could install without making even more serious alterations to the bathroom finish and in particular, the wiring. So I added some rubber shims where I could detect things rattling, which quieted the fan down a bit, though it was still substantially louder than old Nutone heater/fan in my kid's bathroom.
Let me explain that. The fan in the kid's bathroom, which is also a Nutone, is so quiet that often it is left on all day because no on realizes it is running. This one however, is so loud, that it can actually be heard from the other bathroom, as well as the rest of the house.
Unfortunately, things got worse. During "Spring Cleaning" I always pull out all the vent fans including the ones in the bathrooms and the range hood to give them a good cleaning. My other Nutone fans come apart easily, and the fan blades and squirrel cages can be readily removed from the motors and run through the dishwasher for a thorough cleaning. However, just getting these fans OUT of the housing is a royal pain, and it is not possible to remove the impellers for a thorough cleaning. All you can do is vacuum the motor/impeller/heating coil assemblies, try to get a drop of oil on the motor bearings, and put the not-so-clean assemblies back into the housing. This last task is not any easier than it was to remove the fans in the first place.
Unfortunately, I cannot recommend this product, and I hope that Home Depot will exercise it's market clout by having a little sit down with the Nutone people and help them see the light in regard to off-shoring their manufacturing and substituting their old, reliable, quiet designs for new, shoddy ones.
June 15, 2014