Rated 4.4 out of 5 by 27
Rated 2.0 out of 5.0 by Gosaints Defective part
I purchased two CG-917's. Initially a good machine, it did the job. But on BOTH machines the plastic piece that connects the power head to the wand broke, completely severed, making the machines useless. Bought the vacuums in February and here I sit in August with expensive, broken, completely useless vacuums. As for help, ha ha. the first chat lady said not covered and ended the chat. Another lady wants me to go about 3 hours away to have it inspected by an approved shop. Sorry, that's a bit of an inconvenience. I am certain that for the money one can find a good vacuum that will hold up better than this defective machine. Don't buy it.
August 19, 2016
Rated 5.0 out of 5.0 by Butch It works far better then any stand up vacuum.
I am able to vacuum many more areas that could not be reached by my old standard vacuum cleaner. It is also quiter and has more suction. Great by for the money.
August 2, 2016
Rated 2.0 out of 5.0 by MaineVic Poor bag installaion
I purchased this vacuum in Dec 2015 at a great price, to be used primarily in my family room where I have a pellet stove. (My primary vacuum is a Rainbow and it doesn't do well with ash and wood dust). I was impressed with the silence of the motor--the only noise you hear is the rush of the air being sucked into the hose-- and the amount of suction. I liked the attachments, especially that both the floor and furniture brushes used natural fiber so they would not scratch wood surfaces. It seemed to work great. The disappointment came when I recently changed the as-received vacuum bag. The bag itself was nice and clean on the outside so I assumed it was doing its "hepa" job. But the entire bag compartment was covered in a layer of fine dust--in particular where the bag attaches to the basket and hose. The owners manual warns about properly installing the bag and had I been the one to do it, I would have blamed myself. But this was a factory installation. The only time I've ever seen this much dust having escaped the bag was with a old single ply bag for a Hoover Celebrity, circa 1984. The issue is apparently that foam "gasket" which does a poor job of sealing the connection between the hose and the bag. A poorly thought out design which could be easily remedied by extending the end of the hose so it protrudes farther into the bag.
Anyway, I wiped out the compartment with a damp rag and installed a new bag. Will use it off and on for the next couple of months and if I get the same dust by-pass results as with the factory installed bag, the vacuum will be exiled to cleaning the car and the basement.
May 8, 2016
Rated 4.0 out of 5.0 by Sierra27 Not as advertised, but OK
This was the second time I ordered this unit and paid $40.00 more to get the one with the 10' hose. For a second time it arrived with only a 6' hose. Shonn, the Customer Service Rep. at the store, was very sympathetic and understanding of my frustration. Because of his efforts I decided to keep the machine. Home Depot makes up in Customer Support what it lacks in product quality, availability, and price.
February 23, 2016
Rated 5.0 out of 5.0 by Mr. Consumer Great vacuum for the price
I bought this a couple years ago, and haven't had any problems with it. It does a great job cleaning and even the spinning brush attachment works as expected whereas it doesn't on other vacuums I've tried.
My only wish is that the power head would attach directly to the handle. That would make it a lot easier to use on carpeted stairs.
February 25, 2016
Rated 4.0 out of 5.0 by DFA Great vacuum for the money
I would have given this vacuum five stars except for the fact that the floor brush is cumbersome. It has very little flexibility and the few number of bristles on the bottom make it necessary to use it at an angle. It has plenty of suction and is relatively easy to maneuver around furniture and corners. All in all I like it.
February 4, 2016
Rated 5.0 out of 5.0 by bcnu Much better than I expected
I needed to replace my old Panasonic canister vacuum with something that would remove pet fur from my carpets and furniture. I love this vacuum because it does just that. The dust bag holder has a handle on it so you can remove the basket with the full bag. The hose is shorter but that isn't a problem for me because the wand extends quit a bit. In all, I am glad I purchased this vacuum because it does a great job picking up the fur from my 2 Pomeranian's and 1 cat.
December 30, 2015
Rated 4.0 out of 5.0 by DC Optiflow 360° Swivel Canister Vacuum MC-CG917
Overall excellent product, just wish the upholstery cleaning attachment had a bit more power. Brush driven by suction alone. Would prefer it to be powered. But still very satisfied with the vacuum.
January 18, 2016