Rated 3.0 out of 5 by 6
Rated 3.0 out of 5.0 by Rooster The product look is very good and functions well
I'm pleased at the expense of my landscape company who assembled and overcame the challenges of the product and service. The entire fire pit came wrapped on a single pallet from Home Depot. It was missing blocks and the instructions were not very clear for the assembly. I would say not as easy to assemble as advertised. My contractor call the Home Depot who delivered the product and when explained the pieces missing was advised that since the product was purchased from the internet and shipped to the store we would have to ship it back. Internet or brick and mortar, Home Depot is Home Depot to me. My contractor made do with what we have and assembled it to a high quality with his skill.
May 20, 2014
Rated 5.0 out of 5.0 by DIYGuy easy great DIY project.
Very easy to assemble and enjoy took only 2 hours.
April 5, 2015
Rated 1.0 out of 5.0 by Disappointed Blocks are nice but disappointed in the metal grill.
We bought the blocks and had to special order the metal fire ring. They couldn't order it with the codes in the book so had to call the company. They finally ordered it several days later. When it came in it looked like it had been stored outside. The boxes were all disintegrated and discolored and it was rusted. It didn't match the picture in the sales brochure. The people at the desk said we understand why you wouldn't want that and offered to sell it to us at half price. I said no, I would only consider taking it for free. They reordered and it came in the same way. We got our money back and are taking the blocks back as well.
August 11, 2013
Rated 2.0 out of 5.0 by NotHappy NOT HAPPY
The instructions are VERY poor. I had to get on the home depot site to get the pattern to set the stone (still not great instructions). I was just about finished setting the stone when i noticed it was MISSING two of the large block. (it was shrink wrap on a skid so i know it was a manufacture mistake an not the depot) and after reading the reviews i see it happens ALOT. I think HOME DEPOT should stop selling such a poor manufactured product. I also notice that this fire pit comes with 24 large, 12 medium, 32 mini blocks and sells for 489.00 Almost the same fire pit comes with 24 large, 12 medium, 24 mini blocks (less block) sells for 649.00 Both are selling at the home depot. Maybe the fire pit that has LESS block and sells for $160.00 MORE comes with better instructions and not missing block ???? LOL idk CRAZY. I hope its not a huge hassle when i call the store and inform then of the missing block.
May 10, 2015
Rated 3.0 out of 5.0 by Deak Missing half the parts!
Missing bolts and block to even set the fire pit. Easy to install just a pain to have to run back and forth to Home Depot to get the missing parts.
April 22, 2014
Rated 4.0 out of 5.0 by jjll Nice set-up
Nice set-up with all parts but package was short a number of small blocks because they did not look exactly like the picture. The small blocks did not stick out like the pic, so had to go back to store and get additional blocks, at no charge.
November 5, 2013