Rated 3.6 out of 5 by 10
Rated 5.0 out of 5.0 by Rick Quality Product
The finished product looks professional, and it should be very low maintenance with no rust problems or the usual problems with wood. The railings were a lot easier than the stair railing though.
One suggestion for the manufacturer would be to expand the stair rail instructions. It wasn't really clear when the attachments should be installed. Try copying Ikea.
Another suggestion for the manufacturer would be to build better boxes for the stair rails. Three boxes at Home Depot were broken at the top and missing hardware, including the one I bought and had to bring back.
July 11, 2016
Rated 1.0 out of 5.0 by ScoggDog Would not buy again
This is not a DIY product.
Top and bottom rails and brackets are easy enough to cut and assemble. No problems there. But the pickets are a pain on the straight sections - and impossible on the stairs. The picket system, using spacers between each picket and requiring four clean square cuts on little pieces of aluminum that don't fit any kind of saw well, make the entire system junk.
And if your cuts are 1/16 off - the whole thing rattles.
Would not recommend this product. First product review I've ever written. I feel that strongly about it.
September 25, 2016
Rated 2.0 out of 5.0 by bladerunner GREAT DIY PROJECT
This is the perfect DIY project....instructions are vague and the only video skips over the difficult parts leaving it up to you to figure out.
Customer Service is responsive and when we called several times their best suggestion was to get someone with construction skills to helps up.
You will get plenty of DIY time on this, as the system needed to be assembled and disassembled multiple times to measure and install correctly.
For extra fun, make sure to try to install the stair rails.
September 9, 2016
Rated 3.0 out of 5.0 by HomeImprovementGuy Study and looks great but a nightmare to install!!!!!
I just finished putting this in and the results look great however installation was a nightmare. First off I've done lots of home repair and I would rate my knowledge and skill high above average. I choose this because it's aluminum and I feel the plastic ones feel cheap. It's extremely sturdy and the finish is great however stain installation was very challenging. I only installed a stair railing off my patio door back steps since we are having a party and i don't want someone to go over and get injured. The brackets mount easily however i don't like that the screws for the brackets are not self tapping and the screws for the bottom and top rail are self tapping. I predrilled the holes and the instructions said and had a hard time getting them in. The system to put in the pickets is horrible...besides being very difficult to mount the upper rail bracket, the pickets fit in so tightly that it's easy to knock them out and everything will instantly fall apart and get scratched...this happened to me multiple times. If you had two people it would be easier but just the picket system is subpar. I saw a competitors product(much more expensive) that all the pickets were mounted and you held the railing up to cut at the proper length and angles(i would go with that system next time. The pickets swung and of course it was more complicated but I really had such a horrible time with these that I wouldn't do it again. Also when installing it you need to leave a lot of screws loose to slide pieces in and out...well when you do that inevitably you will knock everything apart multiple times.
I suggest watching the manufacturers installation video online...if you watch the stairs video the guy seems to be struggling because he is. I watched the video multiple times before I started just to get a good grip on the project and thought it was amateurish and unprofessional...it's not the guy does a good just it's just with all the loos screws, and pickets it's a heck of a challenge to do with one person.
Needs to have matching touch up paint next to them since you will scratch them up and scratch the screw heads up during installation. I ended up using white appliance touch up paint.
But a metal blade for your compound miter saw. I ended up using my bandsaw with a metal blade and doing it by hand with a hacksaw would be horrible, especially if you are installing multiple runs.
June 9, 2016
Rated 4.0 out of 5.0 by Boudin Good product. 5 stars if it came with stainless steel washers...
Using just the screw to connect to post, the handrail was lose and rattle every time you touched it. I put small stainless steel lock washers on the screw-head side of the gap and it made the connection solid with no play.
March 8, 2016
Rated 4.0 out of 5.0 by grk1053 peak stair railing added to finish project
this is a follow up to our earlier review of the deck rail system we installed. because of building permit issues with regards to stair rail height of the wooden hand rail we had put up we opted to take that down and install the Peak stair rail system. While I still will recommend it, but with reservations. an earlier review from another customer was critical of the directions on installation and the on line video directions need to be more detailed. its not as easy as the video makes it look. we had trouble in determining where to put the brackets on the posts in order to meet the 34 to 36 inch height required by our permit. we struggled with that for a bit but once we got the first 6ft section set we had a guide for the rest. we found that you need at least 2 people to put it together 1 to install balusters and 1 to keep holding it together so it does not come apart while moving it into position. so some take aways
Does it look good now that its done.... Yes definitely
Ease of assembly.... I would give it 50/50 we had our moments nothing that could not be handled
easy for a novice DYIer.. basic skills on how to use drill and hacksaw definitely required
Value..... What can I say beauty is in the eye of the beholder its on the pricer side but if you want a good looking result sometimes price does not matter as much as satisfaction with the finished project.
Would I do it again .......yes it had its challenges but it does look great
October 25, 2014
Rated 3.0 out of 5.0 by Karen Good quality, hard to put together
These parts are good quality, but our installer said putting the stair rails together was a pain, even after watching the instructional videos. You need at least one extra set of hands to hold the rails in place as you mark the angle, and a third set of hands would probably make the installation a lot more doable. He got it done and it looks great, but there was a lot of frustration.
December 29, 2015
Rated 5.0 out of 5.0 by david835 Great product
Very nice, was exactly what I wanted. Remember to order pickers, they come separately.
September 20, 2016