Rated 3.0 out of 5 by 3
Rated 3.0 out of 5.0 by Mermaidsmeadow Difficult system in a non-standard setting, need more clarity re: Railing Kit vs. Stair Railing Kit
My "good" review and "yes" recommendation are conditional...
This system is solid and is probably pretty easy-ish to install on a nice level wood deck or standard wood stairs. However, it is a complete nightmare on old, uneven concrete steps.
Also, you need to be sure you are working an associate who knows that the railing kits ARE NOT THE SAME as the STAIR railing kits. Packaging (some red, some green) does not seem to correspond to anything specific (i.e. railing length, color or use). The colors on the packaging seem random.
UNIVERSAL BRACKET NOT SO UNIVERSAL
Installation was also complicated by my first sales associate not knowing that railing kits are different than STAIR railing kits. We looked at the available packages in-store and based on the pictures and instructions, it looked like you could just use a "universal bracket" to account for the angle of the stairs. NOT SO. NOT EVEN REMOTELY "UNIVERSAL". The "universal" bracket only works on the standard, rail kits, not with the STAIR rail kits.
RAILING VS. STAIR RAILING KITS
The railings for the standard kits are much wider from those for the stair railing kits. I found this out the hard way after doing the set up, cutting the metal (non-stair) railing to size, drilling the specified holes in the "universal" bracket and then finding that the railing did not fit the stair bracket that came with the stair post.
END POST VS. STAIR POST
Again, not the same thing. The end posts have top rail brackets welded on that are designed to fit the wider, non-stair railings. They are not designed to pivot with the angle of a stair.
PICKETS VS. STAIR PICKETS
Since the first store I went to did not appear to have stair-specific brackets the associate and I looked at the picket box and it looked like these would be the same and work for stairs. NOT SO. Stair kits have the same sized pickets, but different (angled) spaces. Hard to know this since there was nothing else available.
I wasted nearly $100 in materials and a full day of work because of the stair vs. non-stair kit issue. This could be solved with:
1. Packaging that clearly identifies the difference between these two kits and notes that they are not compatible. (Not just a disclaimer on instructions inside of the box)
2. Naming - specifically the "universal" connector which is only for use with non-stair kits.
3. Sales education. The associates in the railing and fence department should get better information on the difference between these kits.
Thanks for hearing me out.
March 11, 2015
Rated 4.0 out of 5.0 by jlkann Easy to assemble, nice look.
The pickets go into the top an bottom rails very easily if the rails are spaced appropriately. I highly recommend watching Peak Products how-to videos on You Tube. Make sure you get the first picket plumb before putting in the spacers and the rest of the pickets.
October 2, 2014
Rated 2.0 out of 5.0 by Chuck Difficult Difficult
I purchased deck railing and stair railing for a small concrete step. The instructions and included hardware are for a wood deck installation. Beware if you're planning to install on concrete. This review could accompany any one of the component parts you have to buy for such an installation but I chose to review the stair railing pickets because they were the most difficult to install and look the worst. The instructions for the system are not easy to follow and measuring for cuts to the railings before posts are installed is tricky. It is not so bad for the deck because every thing is level. Much hard for the stairs as they are on an angle. My advice to measure and re-measure. The strength of the posts will make or break the installation and getting them plumb AND solidly attached to an uneven surface is not easy. The biggest surprise for me was to find out the pickets for the stair railing are 7" SHORTER than the pickets for the deck railing. The posts are all the same height so the effect is your stair railing will not match up with your deck railing. Finally, I had a lot of left over hardware as a result of buying in kits that support larger projects. I spent $600 for a 40" x 60" three step installation and used about 60% of the pickets and railings. After I had purchased all the hardware, and got a feel for the difficulty I was facing, I contacted Home Depot for an installation contractor. They identified and contacted 5 of them through "Redbeacon" but not one of the contractors responded so I did it myself. I am a fairly experienced Do-It-Yourselfer" but I spent about 12 hours doing this small project and it feels like it should have taken less than half that.
February 28, 2015