Rated 3.0 out of 5 by 21
Rated 1.0 out of 5.0 by Harpo Clawfoot tub shower rod and faucet - polished brass #100481689
Faucet shown on line isn't what you get -- pix on line is out of date, mfg no longer makes it so you get polished brass handles rather than ceramic ones shown. Took hrs to try to get what was pictured online (and what I wanted!) - promised replacement handles received were plain polished brass and I got two sets! Finally got a customer service rep who went above and beyond and called the mfg only to find out that Home Depot had an out of date photo of what the mfg now provided and that I couldn't get the porcelain handles since they didn't have any. At least I got a 10% refund for my trouble but it took almost 3 hrs of calling and talking before I got that! Sloppy IT department at HD.
March 24, 2015
Rated 3.0 out of 5.0 by PeteT Better than the wall mount version
I bought the wall mount version first and there is no way that would have lasted more than a week.
This one was easier to install and looks way better.
April 5, 2016
Rated 1.0 out of 5.0 by Muche Awful product
Should have listened to all the bad reviews! All fir relatively well and seemed okay till I turned on the shower and only half of the water was diverted, so no water pressure and wasted water. Going to jump thru the hoops to return it.
August 2, 2016
Rated 4.0 out of 5.0 by PLCguy67 Good Enough
I bought this to replace the one I installed 16 yrs ago. The old one's tub/shower diverter broke. This new one has an identical faucet so I would say expect this to last 16 yrs. It is perfect for our antique pedestal tub. I will warn that the shower ring tubes are a tight fit into the hardware. I recommend fitting all pieces before hanging because I put stress on the wall screws doing it in place. If you are at least mildly mechanically inclined and you have a 1/2" pipe cutter you'll have no problem figuring this out. No instruction with delivery.
June 25, 2016
Rated 5.0 out of 5.0 by txcountrygal Great fix for claw foot tub shower
I have a very old and long claw foot tub. This fits very well!
April 26, 2016
Rated 4.0 out of 5.0 by ahernandez07 great product for what you pay
Just what we needed to convert our old claw foot bath tub into a shower. Although I had to go to our local home depot for an adapter because the faucet size was bigger than the hose. Also my husband likes to have a wider range of spray so we used a different shower head, which also needed an adapter because the pipe is smaller. The adapters were less than 10$. This was the cheapest conversion kit we could find, it was easy to install, and no problems yet. Free shipping only took a week to get delivered from the day I ordered.
October 8, 2013
Rated 3.0 out of 5.0 by jeanette missing parts!!!
the product arrived without the shower head. I called the 800 number the next day after installing it and they said they would send the parts. it has been over 10 days and I do not have the part. it was a long and inconvenient process to call in and the person who took my call did not seem to know what to do.
at my own expense I had to find a shower head and an adaptor and install it.
overall product okay, service was terrible and Home Depot online, no follow through when the product arrives missing something. I would not recommend Home Depot on-line and want a partial refund, Jeanette Syprzak
August 4, 2015
Rated 3.0 out of 5.0 by Edward Need improvement
The product is relatively easy to install, but not a robust design. One more fixture on the wall/ceiling will make it a more stable 3 points mount. The key problem of this problem, however, is the size of the connector! It should be 1/2" pipe like all other standard bathroom pipes! Instead, it has a FL 3/8" pipe. Having fun finding the converter in HomeDeport.
October 13, 2015